Merlin Entertainments

ERP Solutions NetSuite Solutions Architect

Location (Country-County-City) UK-Greater London-London
Job Locations UK-Greater London-London
ID
2025-10210
Employment Type
Full-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Arbor Building - London

What you'll bring to the team

Role: ERP NetSuite Solutions Architect

 

Location: Basingstoke, with hybrid working and some travel to the Arbor office.

There will also be occasional travel to Germany

 

Would you like to be the expert and gatekeeper for all NetSuite design decisions within the Merlin systems landscape?

This role is pivotal for ensuring that Merlin’s NetSuite solutions are robust, future-proof, and fully aligned with business needs.

The Solutions Architect not only shapes the functional and technical landscape but also safeguards the integrity and scalability of the system as business requirements evolve.

 

Role and Responsibilities

  • Act as the SME on Merlin finance systems, providing critical knowledge and acting as the gatekeeper for all NetSuite design decisions
  • Ensure all technical solutions are aligned with Merlin’s business requirements and strategic objectives
  • Look to ensure as vanilla solution design as possible; being mindful of in-country regulatory requirements
  • Work closely with business stakeholders to translate functional requirements into technical NetSuite solutions, leveraging Merlin systems knowledge to ensure solutions are fit for purpose
  • Sell NetSuite functionality to business stakeholders, highlighting ways in which requirements can be fulfilled
  • Provide input and challenge at design approvals, ensuring all proposed solutions are robust, scalable, and compliant with Merlin standards
  • Manage the detailed NetSuite solution design, ensuring applicability and compatibility with the current instance
  • Continuously assess and manage risks associated with changes to the NetSuite instance, ensuring system integrity and business continuity
  • Oversee the integration of NetSuite with Merlin and third-party systems, ensuring seamless data flow and process alignment
  • Validate that all integrations and customisations are compatible with the existing NetSuite environment
  • Serve as the keeper of critical NetSuite knowledge post-implementation, providing high-level support to the FSS (Finance Shared Services) function
  • Ensure that support processes are in place to meet current and future business demands, acting as the escalation point for complex NetSuite issues
  • Monitor system performance and proactively identify opportunities for optimisation and enhancement
  • Stay current with NetSuite and Merlin system updates, ensuring the organisation leverages new features and best practices

 

Qualifications & Experience

Essential

  • Prior experience of end-to-end ERP NetSuite implementation, ideally within finance driven projects for large-scale transformation programmes
  • Deep understanding of NetSuite architecture, functional landscape, configurations and customisations, integrations and governance processes
  • Strong understanding of NetSuite data migration, UAT, and post-go-live support
  • Deep expertise in NetSuite Financial Modules
  • Strong understanding of financial and procurement processes, ideally within large-scale multinational industries
  • Demonstrated ability to manage third-party vendors and internal teams
  • Excellent documentation, communication, and stakeholder management skills
  • Experience with data governance and master data management
  • Demonstrated ability to translate business requirements into functional and technical solutions, with a focus on fit-for-purpose design.
  • Strong risk management skills related to ERP system changes and integrations.
  • Experience supporting post-implementation environments and acting as a knowledge resource for business and technical teams
  • Relevant experience or professional qualifications in Accountancy (CIMA, ACCA), Computer Science, Information Systems, or related field

 

Desirable

  • An understanding of system configuration for Local GAAP, IFRS and tax compliance across           multiple jurisdictions, including knowledge of Multibooks / Adjustment Books and tax calendars

Benefits

  • A competitive annual salary
  • 28 days holiday (including bank holidays)
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

#LI-MC1 #LI-Hybrid

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Pay Range

Competitive

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