Warehouse and Logistics Supervisor

Division: Global Operations

Grade: E

Location: Alton Towers Resort

Reports to: Warehouse and Logistics Manager

Contract: Permanent

About the Role

We are seeking a highly organised and proactive Warehouse and Logistics Supervisor to support with the smooth running of warehouse operations at Alton Towers Resort. You’ll play a key role in managing stock levels, coordinating logistics, ensuring accurate inventory control, and supporting the overall supply chain of the Resort. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about operational excellence.

Key Responsibilities

• Stock Management: Monitor and maintain inventory levels, implement effective storage and labelling systems, conduct audits, and resolve discrepancies to ensure accuracy.
• Internal Allocations: Oversee requests for inventory, pick and deliver items efficiently, and maintain accurate records to support operational needs.
• Stock Takes: Plan and execute regular and ad hoc stock takes, reconcile variances, report insights to management, and train team members to ensure consistency.
• Coordination & Logistics: Schedule inbound and outbound shipments, liaise with couriers and suppliers, monitor operational efficiency, and ensure compliance with company policies and regulatory standards.

Experience & Qualifications

• Proven experience in warehouse operations, logistics, or inventory management.
• Proficiency with inventory management systems and logistics tools.
• Strong analytical and organisational skills, with meticulous attention to detail.
• Excellent interpersonal and communication skills for collaboration across teams and with external partners.
• Knowledge of industry standards and regulatory requirements related to warehouse and logistics operations.

Skills & Competencies

• Operational Excellence: Implement efficient warehouse and logistics processes to minimise errors and delays.
• Attention to Detail: Maintain precise records and verify accuracy of inventory transactions.
• Problem Solving: Identify and resolve operational challenges, using root cause analysis to improve systems.
• Collaboration: Work effectively with internal teams and logistics partners to ensure smooth operations.
• Adaptability: Respond quickly to changing priorities and embrace new methods and technologies.

Benefits