Merlin Entertainments

Warehouse & Logistics Supervisor

Location (Country-County-City) UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
ID
2025-10973
Employment Type
Full-Time
Offer/Contract Type
No End Date
Location Name
Alton Towers Resort

What you'll bring to the team

Warehouse and Logistics Supervisor

Division: Global Operations

Grade: E

Location: Alton Towers Resort

Reports to: Warehouse and Logistics Manager

Contract: Permanent

About the Role

We are seeking a highly organised and proactive Warehouse and Logistics Supervisor to support with the smooth running of warehouse operations at Alton Towers Resort. You’ll play a key role in managing stock levels, coordinating logistics, ensuring accurate inventory control, and supporting the overall supply chain of the Resort. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about operational excellence.

Key Responsibilities

  • Stock Management: Monitor and maintain inventory levels, implement effective storage and labelling systems, conduct audits, and resolve discrepancies to ensure accuracy.
  • Internal Allocations: Oversee requests for inventory, pick and deliver items efficiently, and maintain accurate records to support operational needs.
  • Stock Takes: Plan and execute regular and ad hoc stock takes, reconcile variances, report insights to management, and train team members to ensure consistency.
  • Coordination & Logistics: Schedule inbound and outbound shipments, liaise with couriers and suppliers, monitor operational efficiency, and ensure compliance with company policies and regulatory standards.

Qualifications & Experience

Experience & Qualifications

  • Proven experience in warehouse operations, logistics, or inventory management.
  • Proficiency with inventory management systems and logistics tools.
  • Strong analytical and organisational skills, with meticulous attention to detail.
  • Excellent interpersonal and communication skills for collaboration across teams and with external partners.
  • Knowledge of industry standards and regulatory requirements related to warehouse and logistics operations.

Skills & Competencies

  • Operational Excellence: Implement efficient warehouse and logistics processes to minimise errors and delays.
  • Attention to Detail: Maintain precise records and verify accuracy of inventory transactions.
  • Problem Solving: Identify and resolve operational challenges, using root cause analysis to improve systems.
  • Collaboration: Work effectively with internal teams and logistics partners to ensure smooth operations.
  • Adaptability: Respond quickly to changing priorities and embrace new methods and technologies.

Benefits

Benefits

  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • 28 days holiday (including bank holidays)
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

Pay Range

Compensation between GBP £28,000.00/Yr.-GBP £28,000.00/Yr.

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