Health and Safety Manager

Location: Chessington World of Adventures, Leatherhead Road, KT9 2NE

Contract Type: Permanent, salaried

We are recruiting for Health and Safety Manager to join our ROAR-some Health and Safety Team!

The Health and Safety Manager will support the Health and Safety Director in promoting a positive and proactive safety culture across the Resort, helping to ensure that safety remains simple, relevant and embedded into everyday working practices. A key part of your responsibilities will involve establishing, maintaining and continuously improving the Resort’s safety management system so that it aligns with both wider Merlin strategy and is compliant with legislative policies, standards and wider safety initiatives.

You will play a critical role in developing and maintaining the Resort’s safety assurance programme. This includes supporting internal audit activity, responding to actions raised by third‑party audits and working closely with managers to ensure safety plans are implemented effectively. You will also investigate safety incidents, near misses and accidents, preparing thorough reports that identify both immediate and root causes, as well as carrying out statutory reporting when required.

A significant part of the position involves monitoring safety performance trends, identifying potential risks and implementing best practice improvements to mitigate future risk. You will oversee the personal accident claims management process and help promote a fair, transparent and positive safety culture across the Resort.

As the manager of the onsite Health and Safety Team, you will lead on recruitment, training, personal development and performance management, ensuring the team is engaged, capable and supported. You will also manage the Safety On‑Call rota to ensure that safety advice is available at all times, including out‑of‑hours response when needed. In addition, you will support the Health and Safety Director in identifying and costing CAPEX priorities for safety‑related improvements and act as a subject matter expert for managers, employees and third parties across the Resort.

• 2–4 years’ experience delivering health & safety in a visitor‑facing environment is essential
• Minimum NEBOSH General Certificate (essential), with NEBOSH Diploma or NVQ Level 6 desired
• Strong commitment to ongoing development and proactive commitment to remaining up to date with legislation, case law, industry trends and internal policy
• Excellent communication and influencing skills, with the ability to engage effectively at all levels
• Approachable, supportive leadership style with an open‑door mindset
• Strong presentation and report‑writing skills

• 40% discount off LEGO® sets and products on the online LEGO Store!

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones!

• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Ongoing training & development

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.