We are Merlin.

We create extraordinary experiences that bring people together through play.

From world-famous theme parks to underwater encounters, skyline icons to immersive worlds of fame, we turn everyday moments into something unforgettable.

This is where you come in.

We’re looking for a Senior Manager, Media Relations to join our Corporate Affairs team in London. This is about delivering great proactive communications that share Merlin’s story and progress - and managing issues as they arise in a way that demonstrates our values. You will play an important role in managing our corporate news flow and supporting our leadership team to share great content that builds reputation.

Reporting to the Director of Media Relations, you will join a team of 30,000 extraordinary teammates where success is a team sport and play leads the way.

What you will be doing

• You will support a proactive corporate communications strategy that helps stakeholders understand Merlin’s big-picture strategy, financial results and progress.
• You’ll be a calm, confident voice in issues management, working closely with our partners in Finance, People and Legal.
• You will build and nurture meaningful relationships with tier-one media.
• From managing media monitoring providers, to ensuring our crisis plans are regularly tested, you will ensure our team is always effective.
• You will maintain a global external communications plan and editorial calendar that keeps the team moving with pace and clarity.

You will be a trusted advisor to our Executive Team and a key partner for our Corporate Affairs and Marketing networks. When things get complex, you will be right there with our Operations teams, offering grounded advice and mitigation.

This is a permanent, full-time role based at our Arbor office in London.

You’re a structured, organised operator who brings a touch of magic to everything you write. You have experience in media relations, either in-house or as a consultant.

You should also bring:

• Brilliant writing skills: You can jump between formats with ease, from formal press releases to social media content that performs.
• Confidence as a spokesperson: You have stood in the spotlight before and know how to represent a company with confidence.
• A collaborative spirit: You naturally foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures.
• A heart for others: You go above and beyond, showing thoughtfulness in every interaction and prioritizing safety and well-being.

• 40% off LEGO online
• 25% discount in our retail shops and restaurants
• Private Medical Insurance (Single cover)
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Enjoy the ride pass – giving you and 5 others a Merlin annual pass (Gold edition)
• X2 volunteer days a year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.