Merlin Entertainments

Seasonal & Weekend Retail Assistant

Location (Country-County-City) UK-Greater London-London
Job Locations UK-Greater London-London
ID
2026-12485
Employment Type
Guaranteed Hours (MGH)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
SEA LIFE London

What you'll bring to the team

  • A passion for delivering exceptional guest service with energy and enthusiasm
  • Confidence interacting with guests and creating memorable experiences
  • Ability to work across multiple areas including retail shop floor, tills and bar
  • A proactive approach to upselling products and meeting targets
  • Strong teamwork skills and a positive, can-do attitude
  • A keen eye for detail to maintain high standards of cleanliness and merchandising
  • Willingness to work in a fast-paced, guest-focused environment

 

Qualifications & Experience

  • Must be 18+ (due to serving alcohol)
  • Previous experience in retail, hospitality, or customer-facing roles is desirable
  • Comfortable handling cash and operating tills
  • Confident serving alcohol and adhering to licensing requirements
  • Basic understanding of health & safety and hygiene standards
  • Good communication skills with the ability to engage guests at all levels

Benefits

Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:

 

  • Monthly Bonus based on guest satisfaction
  • 25% discount in our retail shops and restaurants and 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Discounted rates at Merlin hotels all over the world
  • Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

 

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Pay Range

GBP £13.84/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.