Merlin Entertainments

Training & Compliance Coordinator

Location (Country-County-City) UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
ID
2026-12817
Employment Type
Full-Time
Offer/Contract Type
No End Date
Location Name
Chessington World of Adventures Resort

What you'll bring to the team

Training and Compliance Coordinator
Location: Chessington World of Adventures
Hours: 40 hours a week
Contract: Permanent 

 

The Compliance Coordinator supports the Head of Contracts & Compliance in the effective administration, coordination, and continuous improvement of the Technical Services compliance function across the resort.

 

Key Responsibilities:

  • Maintain the Engineering Asset Management system, ensuring asset data, PPM schedules, qualifications, tooling records, and compliance documents stay accurate and up to date
  • Support statutory compliance administration and maintain records in line with governance and audit requirements.
  • Manage the Technical Services learning platform, including training content, completion tracking, and mandatory compliance requirements.
  • Maintain training matrices, qualification records, and competency trackers, following up with teams and managers on outstanding actions.
  • Support contractor governance through audits, spot checks, performance tracking, and escalation of compliance concerns where needed.
  • Assist with audits, documentation control, governance meetings, compliance communications, and wider day-to-day support for the Technical Compliance function.
     

Qualifications & Experience

  • Experience working within a fast-paced operational environment such as theme parks, hospitality, or similar industries is desirable.
  • An interest in developing a career within compliance, governance, safety, technical services, or contract management.
  • A willingness to learn and develop within a compliance and safety-focused role.
  • Experience supporting or enforcing safety standards, procedures, or operational rules within a workplace environment is desirable.
  • Strong organisational and administrative skills, with the ability to manage multiple tasks and maintain accurate records.
  • Good attention to detail and ability to work with data, compliance systems, trackers, and documentation.
  • Confident using Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
  • Experience using systems such as EAM platforms, LMS systems, or compliance tracking software would be advantageous but not essential.
  • Ability to communicate confidently with internal teams, managers, and external contractors.
  • Comfortable following up on actions, training compliance, and governance requirements with stakeholders across different departments.
  • Experience supporting audits, compliance processes, contractor governance, or administrative coordination is advantageous but not essential.
  • A proactive and organised approach, with the ability to prioritise workload effectively in a dynamic operational environment.

Benefits

  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • 28 days holiday (including bank holidays)
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

 

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.

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Pay Range

Competitive

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