Hours: 40 hours per week, occasional weekends and bank holidays may be required
Contract Type: Fixed term until December 2026
We are seeking a highly organised and detail-orientedContract Supervisor to provide administrative and operational support to the Head of Projects and Contracts and the Senior Site Security Manager.
This role is primarily administrative and plays a key part in ensuring effective contract performance, compliance, and financial control across site operations. You will be responsible for performance monitoring, contractor coordination, and supporting governance, health & safety, and security-related activities.
Key responsibilities include:
Supporting all administrative aspects of contract management, including raising purchase orders, validating invoices, and maintaining cost trackers
Monitoring contract performance through monthly dashboards, tracking SLAs, response times, and maintenance activity
Supporting investigations into service failures, including root cause analysis and tracking corrective actions
Attending contract review meetings and ensuring actions are recorded and progressed
Supporting budget management through Opex tracking, financial reporting, and forecasting
Acting as a key liaison between security teams and contractors, coordinating CCTV faults, repairs, and associated documentation
Maintaining accurate records for contractor compliance, permits, and security-related activity
Overseeing safe systems of work, including permits, inductions, and contractor documentation to ensure full compliance
Qualifications & Experience
Previous administrative experience within a busy and fast paced working environment
Excellent organisational skills with the ability to work using your own initiative, in the absence of management being available to guide or support
Very confident computer skills, offering high levels of experience with Microsoft software, financial software
Experience in a technical environment is desirable but not essential
Knowledge of Coupa or any CAFM is highly desirable but not essential
Experience with raising purchase orders is highly desirable
Working within and to budgets is essential
Strong level of attention to detail
Benefits
28 days holiday (including bank holidays)
Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
Company bonus
Private pension scheme
40% discount online off LEGO
25% discount in our on-site retail shops and restaurants
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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.