Merlin Entertainments

Procurement Manager - Digital Transformation & IT

Location (Country-County-City) UK-Greater London-London
Job Locations UK-Greater London-London
Employment Type
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
London Cluster Office - County Hall

What you'll bring to the team



A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.


Due to the continuing growth and development of Merlin’s attractions and brands on a global scale, and the significant investment we are making on our Digital Transformation, we are looking for a Digital Procurement Manager to join our Procurement team on a 12 month Fixed Term Contract basis. The role will be based at our London, South Bank office, with a hybrid element for those looking for more flexibility.


🎉 Dive into Merlin's thrilling Digital and Data Transformation journey! ✨ Join us as the Digital Procurement Manager, where you'll spearhead the magic behind enhancing guest experiences in our attractions. Reporting to the Head of Procurement, you'll orchestrate every aspect of procurement for our digital endeavours. From sourcing to negotiation, you'll wield your expertise to ensure seamless collaboration and cost-effective acquisition of cutting-edge digital products and services. Ready to make waves in the world of entertainment?



The role:


Strategic Sourcing: Develop and implement sourcing strategies for digital products and services to meet business objectives.

Supplier Identification and Evaluation: Identify, evaluate, and manage suppliers aligned with business requirements.

Contract Negotiation: Negotiate contracts to secure favourable terms and conditions.

Supplier Relationship Management: Foster collaboration and improvement with key suppliers.

Procurement Process Management: Oversee end-to-end procurement processes ensuring compliance.

Stakeholder Engagement: Collaborate with internal teams to support digital initiatives.

Cost and Risk Management: Monitor costs, mitigate risks, and identify savings opportunities.

Contract Management: Ensure compliance and resolve contract issues.

Continuous Improvement: Drive enhancements in procurement processes and practices.

Collaboration and Reporting: Work with the wider procurement team and stakeholders to achieve objectives and maintain compliance.

Due Diligence and Recommendations: Provide clear recommendations to stakeholders with robust due diligence.

Decision Making: Collaborate with senior procurement leadership on supplier decisions and sourcing strategies.







Qualifications & Experience

  • Degree educated or MCIPS accreditation (or working toward this accreditation).
  • Proven strong experience in procurement or strategic sourcing roles, with a focus on digital products and services.
  • Strong understanding of procurement principles, methodologies, and best practices, with experience in technology procurement preferred.
  • Proven negotiation, contract management, and supplier relationship management skills, with a track record of delivering cost savings and value creation.
  • Excellent communication, collaboration, and stakeholder management skills, with the ability to influence and engage stakeholders at all levels of the organization.
  • Analytical mindset with the ability to analyse data, identify trends, and make data-driven decisions to support procurement strategies and objectives.
  • Proficiency in procurement tools and systems (e.g. eSourcing, contract management, spend analysis) and Microsoft Office applications.


We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here).  Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.


If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.


Pay Range

Compensation between GBP £55,000.00/Yr.-GBP £65,000.00/Yr.


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