We are hiring for a Entertainments Production Supervisor to join our Entertainments team here at Thorpe. 

What will I do?

This role includes but is not limited to:

• Manage a team of seasonal technicians with varied skills
• Ensure all team members are looked after
• Carry out team scheduling creating rotas
• Assist the Production manager in planning all aspects of seasonal events
• Drive the team to deliver projects to a deadline

• Play a key role in the delivery of all our seasonal events including FRIGHT NIGHTS
• Operate our plethora of seasonal shows
• To have a hands-on role in the installation of Lighting, Sound, Scenic and Special effects for all of our events
• To work independently through provided task lists

• To install and troubleshoot faults or errors to the highest standard for all attractions.
• Work in line with our health and safety regulations
• To upkeep show systems and equipment to ensure the delivery of high-quality attractions, having a real focus on attention to detail.
• To be involved in the delivery of any responses to briefs requested by the project or technical management team.
• To supervise the daily start-up of all technical systems and safety checks to ensure high standards are maintained.
• Ensuring all attractions and shows are meeting all health & safety standards by utilising daily checklists and regular inspections.
• To work effectively as part of a team when building constructing or undertaking repairs within the attractions, but equally be able to work alone when required.
• To take a pro-active maintenance approach to all areas of equipment and reacting quickly when in operation.
• To offer specialist advice, knowledge and assistance with all aspects of maze construction, maintenance and operation in your field of lighting/sound/AV/scenic.
• To work closely with our actors and hosts to ensure that shutdowns are rectified swiftly and safely.
• To deliver safe working environments for both actors and guests, always pushing standards where possible.

An ideal candidate will have:

• Previous experience working professionally within the production industry
• Experience delivering projects
• Experience managing large teams
• Experience rigging lighting, programming and operating.
• Experience rigging audio, setting up a show file, setting up mics for a band,
• Experience setting up and using special effects such as smoke machines and pyrotechnics
• Experience and knowledge of one or more of the following systems – Qsys, Yamaha Digital Desk, Avolites Quartz.
• Working knowledge of BS7909 and BS7671 and entertainment industry electrical systems.
• Working knowledge and experience in LOLER, PUWER, EAWR, HASAWA and other H&S legislation.
• Ability to assist in the design and programming, carry out troubleshooting of highly specified safety legislation with the support of the technical management team.
• Strong character with stamina and resilience
• Highly organised & motivated
• Good time management & excellent attention to detail
• Works well under pressure
• Forward thinking, innovative

• 20 FREE tickets to any Merlin attractions worldwide
• 25% discount in our retail shops and restaurants
• Opportunities to develop and have a longer term career in Merlin
• Free bus from Staines station to the Resort for all employees
• 40% discount online off LEGO, and much more!