A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

We are looking for an Office Administrator & PA to join our Finance Hub on a permanent basis. The role will be based at Basingstoke office, with a fun and diverse team! Here is what you can expect from this varied and exciting role;

Office Administration

• Be the go-to person for all office maintenance and facility issues, ensuring everything runs smoothly.
• Oversee office supplies and ensure our workspace is fully stocked and efficient.
• Welcome visitors, manage security passes, and ensure a professional front for the office.
• Coordinate new starter onboarding to ensure a seamless introduction for new team members.
• Help plan meetings and events while ensuring we’re getting the best value for money.

Team Organisation

• Lead our internal newsletters and communications, keeping everyone informed and engaged.
• Organise unforgettable social events, from summer picnics to charity activities, boosting team spirit and morale for our 140+ person office.
• Work closely with the DE&I team to coordinate exciting initiatives and events.
• Manage procurement tasks, like processing invoices and setting up new suppliers, while liaising with our finance team.
• Keep our internal SharePoint page up to date and maintain clear, accurate communication for the wider Merlin team.

Personal Assistant Responsibilities

• Provide comprehensive diary management and administrative support for both the Global Finance Hub Director and Group Finance Director.
• Arrange travel, meetings, and events, ensuring smooth coordination and communication.
• Serve as the first point of contact for enquiries, representing our team with professionalism.
• Ensure sensitive information and documents remain confidential, handling all matters with discretion.

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• Considerable experience of working within a fast-paced office environment as an Administrator/PA or similar role
• Experience using office systems such as Coupa and Concur
• Intermediate Excel and strong Outlook and PowerPoint skills
• Experience of event coordination is desirable but not essential
• Strong energy and enthusiasm to help create a culture of fun in the office
• Appetite to learn and understand administrative requirements within a large operational team
• Good interpersonal skills
• Capable of building effective working relationships with the teams and PA’s across the group
• Negotiation skills required to gain adherence to deadlines
• Technical capability to learn relevant systems and programs, including key support systems
• Attention to detail to ensure information presented to senior stakeholders is accurate and reliable to be used to support decisions
• Time management skills, with methodical and organised approach to tasks
• Ability to work proactively and independently and in a group setting
• Ability to communicate at all levels
• Confidentiality
• Ability to work 5 days per week in the office to facilitate the day-to-day office running 
• Public speaking within the Finance Hub

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 20 days’ holiday (increasing to 22 days after 1 years' service, then 1 day for each completed year up to 25 days) plus bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.

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