A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Guest and eCommerce Architect to join our Technology department on a full time basis. The role will be based at our London, Bankside office, with a hybrid element for those looking for more flexibility.

Key Accountabilities

• Guest & eCommerce Architecture Design: Develop scalable, resilient microservices architectures for enterprise systems, ensuring cost-effectiveness, security, and alignment with business goals and future growth. Define service boundaries, communication protocols, and modularity to decouple legacy platforms.

• Technical Leadership: Guide development teams in microservices best practices, ensuring adherence to principles like domain-driven design (DDD), event-driven architecture, and API-first development. Oversee technical decisions to maintain architectural consistency.

• Cloud & DevOps Integration: Implement microservices in cloud-native environments (AWS, Azure, GCP) and collaborate with DevOps teams on CI/CD, containerization, and automation for efficient deployments.

• Performance & Security Optimization: Monitor and improve microservices performance, scalability, and reliability. Ensure security across services with standards for API security, identity management, and encryption. Conduct performance tuning and vulnerability assessments.

• Cross-functional Collaboration: Work with product, development, and operations teams to meet business and technical requirements. Facilitate communication across teams to ensure consistency and avoid duplication.

• Innovation & Continuous Improvement: Stay updated on eCommerce trends and drive continuous improvements in service agility, performance, and scalability. Evolve architecture in response to new technologies and business needs.

• Extensive experience in designing and implementing microservices architectures, with a proven track record of successfully delivering complex, distributed systems in large-scale enterprise environments.
• Strong background in software development, with experience across multiple programming languages (e.g. Java, .NET, Python) and modern frameworks.
• Expert knowledge of microservices design patterns, principles, and best practices, including domain-driven design, service decomposition, API gateways, and asynchronous communication.
• Proficiency in cloud platforms (e.g. AWS, Azure, GCP) and their native services, particularly in containerisation (e.g. Docker, Kubernetes), serverless architectures, and scalable microservices deployments.
• Experience with DevOps practices and tools for continuous integration/continuous delivery (CI/CD), automation, and infrastructure-as-code (e.g. Jenkins, Terraform, Ansible).
• Hands-on experience in implementing and managing microservices architecture on cloud and on-premises environments, including API management, service discovery, and orchestration technologies.
• Deep understanding of security concerns in microservices, including identity management, encryption, and secure API development.

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 28/33 days’ holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.