Alton Towers Resort is looking for an enthusiastic and motivated Annual Maintenance, Planning & Delivery Manager to join our dynamic Technical Services Team. This role is pivotal in ensuring our resort operates safely and effectively, contributing to an unforgettable guest experience.

In our fast-paced and guest-facing environment, the Technical Services team is responsible for all elements of maintenance across the resort. As part of this team, you will be tasked with the comprehensive planning and delivery of the annual maintenance of all rides, ensuring they are fully operational and safe for guests.

Key Responsibilities:

Planning & Delivery:

• Develop and execute a holistic plan for the annual maintenance of all rides.
• Ensure all prerequisite tasks are completed within deadlines and budgets.
• Lead the Annual Maintenance and Internal Inspection Teams.
• Manage the Engineering team to address any maintenance issues during the season and prepare for future maintenance periods.

Project Management:

• Create meticulous, budget-conscious, and timely project plans.
• Delegate tasks and allocate labour efficiently.
• Communicate plans and updates to relevant stakeholders.

Continuous Improvement:

• Regularly review and supervise all maintenance processes.
• Implement continuous improvement initiatives to enhance maintenance efficiency and effectiveness.

Safety & Compliance:

• Ensure all rides are fully certified and safe for guest use.
• Adhere to all relevant safety regulations and standards.

This role is essential for the seamless and timely delivery of our annual maintenance programme. You will be responsible for creating detailed project plans, managing budgets, and leading teams to execute these plans effectively. Continuous improvement is a key focus, with regular supervision and monitoring to ensure alignment with project goals and targets.

• Prince 2 or APM as a desired
• Proven experience in maintenance management, preferably within the leisure industry.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Demonstrated ability to control costs and manage budgets effectively.
• Knowledge of safety regulations and certification processes related to ride maintenance.
• Ability to work under pressure and meet tight deadlines.

Alongside a fun and engaging working environment, you’ll also receive:

• 25% discount in our retail shops and restaurants
• 40% online LEGO discount,
• Access to an exclusive employee discount website
• Local benefits
• Merlin Magic Pass – allowing your friends and family free entry into our attractions globally!
• Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold edition)

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@altontowers.com and one of the team will get back to you as soon as possible.