This role is a 12 month FTC (maternity cover)

Reporting directly to the Head of Trade Sales - UK, the Hotel & Trade Sales Manager takes the helm in driving revenue growth and exceeding targets in central trade and hotel sales. This high-impact role focuses on boosting revenue, volume, RPC (Revenue Per Capita), and ARR (Average Room Rate) while strategically shaping the future of trade and hotel partnerships.

Your mission? Cultivate and supercharge a diverse portfolio of regionally specific trade and hotel accounts, leveraging your expertise to deliver exceptional results. You'll not only drive direct sales but also streamline cost efficiencies and forge dynamic, long-lasting partnerships that amplify success.

As a key player, you’ll negotiate bold marketing activations, lead aggregator and reseller relationships, and design innovative sales strategies that disrupt the ordinary. Collaboration is at the heart of this role—working seamlessly with internal teams and external stakeholders to execute ambitious objectives and leave a lasting impact.

Ready to shape the future of trade sales while leaving your mark in a fast-paced, results-driven environment? This is your stage!

Commercial Management

• Oversee up to 30 regional accounts, driving sales growth and revenue.
• Expand resort trade hotel accounts and secure new contracts.
• Develop territory sales plans tailored to market needs and events.
• Monitor and optimize trade sales performance to achieve volume, revenue, RPC, and ARR targets.
• Execute tactical sales activities aligned with budgets and negotiate pricing to manage costs efficiently.
• Identify innovative routes to market through existing clients to maximize account potential.

Communication & Reporting

• Provide weekly updates to the Head of Trade Sales, highlighting wins, challenges, and forecasts.
• Submit monthly insights on account performance and regional trends.
• Act as the key liaison between revenue management, marketing teams, and trade clients, ensuring timely updates on products and pricing.
• Represent Merlin Entertainments at trade shows and industry events.
• Deliver product training and presentations to enhance client knowledge and sales potential.

Resource & Operational Management

• Manage time effectively to balance regional and role-specific priorities.
• Respond promptly to communications and manage personal expenditure within company policies.
• Collaborate with the Global Head of Marketing on targeted campaigns and activations.
• Ensure Accesso merchandising accuracy with Sales Support Executives.

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here).  Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.