Merlin Entertainments

Training & Planning Manager

Location (Country-County-City) UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
ID
2024-6710
Employment Type
Full-Time
Offer/Contract Type
No End Date
Location Name
Thorpe Park Resort

What you'll bring to the team

Training and Planning Manager  
Location: THORPE PARK Resort, KT16 8PN
Hours: 40 hours a week, Monday to Friday – Some weekend work needed. 
Salary: £40,000

 

Reporting to the Training and Compliance Manager, you will be responsible for the management, delivery and development of all compulsory and non-compulsory training programmes to all maintenance personnel within Technical Services. Training will encompass Ride Specific Competency Training, Statutory Training, Merlin mandated Safety Training and THORPE Park internal training and Development Courses.

 

Responsibilities:

  • To create, develop and deliver Mandatory and Non-Mandatory training programmes that ensure all Technical Services personnel receive necessary training and development within agreed timeframes, ensuring necessary levels of competence are achieved, recorded and sustained.

  • Drive standards of training compliance within specified timescales along with recovery plans in the event of overdue training.

  • To deliver Ride Specific Competence Training in-line with business priorities, overseeing training and performance progression, in adherence to The Safety Competency Policy Ride Engineering HS(P)014. 

  • Managing Engineer Training Content and Assessment Criteria for all 8 modules for each ride device that they have been assigned to.

  • To ensure compliance is met and suitable training is being delivered and planned for all departments within Technical Services: Facilities, Landscape and Engineering. 

  • Oversee the Engineering Apprenticeship Scheme in adherence to Engineering Apprentices (GE(G)002) and maintaining a well established working relationship with the Engineering Academy and college.

  • Arrange for ad-hoc on-site/remote Ride Manufacturer Training.

 

Qualifications & Experience

  • You'll have line management of the Technical Trainer to deliver training to develop operational resilience
  • Line management of Apprentices including regular 1-2-1's objective setting, mid/end of year reviews, college performance meetings
  • Experience with driving KPIs
  • Experience with developing Technical Competency Frameworks
  • A good understanding of reviewing safety procedures within an Engineering department and compliance with ADIPS, HSG175 and Group policy (HS001)

Benefits

  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • 28 days holiday (including bank holidays)
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

 

This role is a full-time role, averaging 40 hours per week.  Although this is largely a Monday-Friday role, due to the nature of the business this will include weekends, bank holidays and some late evenings as required.

 

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at HumanResources@thorpe-park.co.uk and one of the team will get back to you as soon as possible.

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Pay Range

From GBP £40,000.00/Yr.

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