Retail Assistant

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Full time fully flexible, any 5 days out of 7, hours from 8:30am – 8:30pm on a rotational basis

Contract Type: Seasonal, until Winter 2025

Here at the LEGOLAND® Windsor Resort we are getting ready for our 2025 season, and we are recruiting for Retail Assistants to join our AWESOME Retail Team!

As a Retail Assistant you will work within our Retail department, seeking out opportunities for exceptional guest interactions, and making sure each guest leaves the resort with their desired LEGO souvenir!

As the faces of our Brick-Tastic LEGO® stores across the resort, our Retail Assistants will work directly with our guests, assisting with their purchases, suggesting LEGO products that might align with their interests and processing their purchases at the till. You'll also be involved with the upkeep, upselling, and cleaning of our branded Coca-Cola® Free Style product offering. You’ll have the opportunity to undergo LEGO brand training, getting to know the world’s favourite toy: the iconic LEGO brick!

• A confident communicator who is happy to interact with guests of all ages!
• Experience of cash handling, profit protection and stock-taking procedures is desirable 
• You’ll already be a fan of LEGO, excited to undertake further training on the iconic brand
• If you haven’t worked in a theme park setting before don’t worry! We will provide you with all the training you need to deliver memorable experiences every day
• This is a hands on physical role, so you must be comfortable with standing for long periods of time and lifting / carrying large, often heavy, boxes
• This is a full-time role until Winter 2025 so candidates must have the relevant availability for their application to be considered

• Pay of £7.53 - £11.44 per hour (age related)
• 40% discount off LEGO® sets and products on the online LEGO Store!
• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Pro rata holiday allowance based on 28 days full time equivalent
• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Free staff parking
• Ongoing training & development

About the LEGOLAND® Windsor Resort

We are looking for Retail Assistants to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible.