Merlin Entertainments

ERP Technology Programme Manager

Location (Country-County-City) UK-Greater London-London
Job Locations UK-Greater London-London
ID
2025-7823
Employment Type
Full-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Arbor Building - London

What you'll bring to the team

 

 

 

Join our magical world at Merlin as ERP Technology Programme Manager on a 2 Year Fixed Term Contract, where you'll lead the implementation and ongoing optimisation of our Enterprise Resource Planning (ERP) systems. Partnering closely with our Finance function, you'll drive critical projects from planning to delivery, ensuring our systems support strategic goals, run smoothly, and stay ahead of the curve.

As a key leader, you'll manage a talented programme team, collaborate with senior stakeholders, and work with top-tier suppliers to deliver solutions on time and within budget. You'll champion system adoption, continuous improvement, and actionable insights through robust data management.

 

We're looking for a proactive and experienced ERP professional who thrives in dynamic environments and is ready to make an impact during an exciting period of transformation.

 

Key Accountabilities

ERP Systems Management

Project & Programme Management

  • Lead ERP projects from planning to deployment and support.
  • Manage resources, budgets, and risks to ensure successful delivery.
  • Oversee system integration and quality assurance for optimal performance.

Stakeholder & Vendor Engagement

  • Collaborate with senior management and end-users to align ERP solutions with business needs.
  • Engage vendors and industry experts to leverage best practices and innovations.

Continuous Improvement & System Enhancements

  • Drive ERP system enhancements to meet evolving business requirements.
  • Support end-user training and adoption for seamless integration.

Team Leadership & Development

  • Lead and mentor the technology team, ensuring technical expertise and effective project execution.
  • Set goals, provide feedback, and foster professional growth within the team.

 

Qualifications & Experience

  • Bachelor’s degree in Information Technology, Business Administration, or a related field.  

  • Proven experience in managing large-scale ERP implementations, with a track record of delivering projects on time and within budget. 

  • Strong understanding of ERP systems (e.g. Microsoft Dynamics, Oracle etc), project management methodologies, and system integration techniques. 

  • Considerable experience in delivering ERP systems in a corporate environment. 

  • Strong proficiency in Finance information systems. 

  • Demonstrated ability to deliver system enhancements and manage complex projects. 

  • Experience in leading and developing teams, with a focus on driving operational excellence

Benefits

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here).  Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

 

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.

 

 

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Pay Range

Competitive

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.