Ready to take your leadership skills to new heights? The Blackpool Tower is looking for a Commercial and Bars Supervisor to help drive our retail, food and bar operations while delivering unforgettable guest experiences. From buzzing bars to must-have souvenirs, you'll play a key role in making every visit special while keeping the tills ringing!

As part of the Merlin Entertainments family, you’ll be working at one of the UK’s most iconic attractions, home to legendary experiences like The Tower Ballroom, The Circus, and Bar 380, where guests can sip cocktails while taking in breath-taking views. It’s a fast-paced, exciting role with plenty of variety and opportunities to grow!

What You’ll Be Doing:

• Leading and motivating our commercial team to smash sales targets and deliver top-tier service.
• Overseeing daily operations across retail and food outlets, including the famous Bar 380 with its stunning sky-high views!
• Keeping things running smoothly with stock control, financial oversight and guest experience monitoring.
• Ensuring every visitor leaves with a smile (and maybe a souvenir or two!).
• Supporting special events, from glamorous parties in the Tower Ballroom to buzzing corporate functions.

This is a full-time, permanent role. Working any 5 days out of 7. Our attractions are open daily, therefore full availability is needed, including late shifts, weekends, bank holidays and peak periods.

• A natural leader with experience in retail, hospitality, or commercial operations.
• Someone who thrives in a fast-paced, guest-focused environment.
• A problem-solver with a keen eye for detail and a drive to hit targets.
• A team player who believes in going together to achieve success.

• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Enjoy the ride pass – giving you and 5 others a merlin annual pass
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.