People Business Partner

Location: THORPE PARK Resort, KT16 8PN

Hours: 40 hours per week Mon - Fri, some weekend work 

Contract: Fixed-Term 6 months 

To act as a trusted Business Partner and coach to identified areas of the business in order to drive achievement of the Resort and People Strategy through the management of their teams.

Key Objectives:

• Manage and develop the Resort People Advisor and People Administrator
• Partner with key stakeholders and business leaders to build and deliver people plans for defined business area to enable them to operate successful and achieve their objectives.
• Coach and upskill managers in all areas of Employee Relations, Talent and Performance Management.
• Providing expertise regard people issues to reduce risk, reputational and financial exposure.
• Champion and drive key People initiatives driven by Merlin, including but not limited to STAR (company reward and recognition scheme), belonging (diversity, equity and inclusion), culture survey.
• Manage escalated and complex Employee Relations cases using a commercial and pragmatic approach.
• Manage and influence stakeholders internally and externally within a fast faced, challenging environment.
• Managing and Supporting site wide operational changes. 

• Demonstrable experience as HR Advisor, Generalist or Business Partner
• Demonstrable people management experience
• Good working knowledge of UK employment legislation
• Experience using HR data management systems
• Ability to manage a busy and varied workload
• Hospitality, leisure or tourism background desirable
• CIPD Level 5 or 7 desirable 

• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
• 28 days holiday (including bank holidays)
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

This role is a full-time role, averaging 40 hours per week. Due to the nature of the business this will include weekends, bank holidays and some late evenings as required.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by