ROLE SUMMARY The Global Performance Marketing Director is accountable for defining, leading, and optimizing Merlin Entertainments’ global performance marketing strategy across all digital channels and regions. The role drives brand awareness, customer acquisition, and revenue growth through paid search (PPC), paid social, display, programmatic media, and other performance-driven digital channels. Acting as a global Centre of Excellence, this role partners closely with...

        Miniland Assistant

        Animatronics Technician

Job Title: Senior Commercial ManagerLocation: Thorpe ParkContract: 12-month Fixed-Term Contract  The Senior Commercial Manager will oversee all aspects of secondary revenue generation. Working closely with the regional Commercial Excellence team you will deliver commercial strategies that drive secondary-spend commercial revenues. This role will manage the Commercial Specialists and Commercial Sales Managers, ensuring effective implementation of revenue initiatives in addition to world-class standards of retail operation on the Resort  Responsibilities: - You will take regional commercial delivery strategies and...

Model Maker Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7), some unsociable hours expected such as early mornings or evenings

Ready to take on a role that’s hands-on, challenging, and downright exciting? SEA LIFE Manchester is on the lookout for a Facilities Supervisor to keep our attraction running smoothly and safely. If you’re a skilled technician with a passion for maintenance and guest experience, we’d love to hear from you! As Facilities Supervisor, you’ll be...

FANCY A ROLE THAT’S DARKER, SCARIER AND A WHOLE LOT MORE LEGENDARY?   The Edinburgh Dungeon is searching for a Technical Manager to keep our sinister scares running like a perfectly oiled torture rack. This isn’t your average job – it’s a chance to...

R2R Assistant Accountant Location: Basingstoke Hours: 40 hours per week Mon - Sun  Contract: Permanent - Salaried   Job Scope - You will be part of the Global Record to Report team responsible for the timely & accurate processing of the financial control, accounting and reporting activities in accordance with company policy, performance and quality standards. - Works across all departments and key stakeholders to support the financial reporting process. - You will drive best practice, process efficiencies and standardisation through continuous improvement using Visual Management methodology and tools. Job...

Head of CIAM Delivery Location: London Contract: FTC, minimum 18 + months Division: Digital & Data/ Merlin Technology Reports to: Delivery Director   Join Merlin’s Digital Transformation Journey! Merlin Entertainments is on an exciting mission to revolutionise guest experiences through cutting-edge digital and data capabilities. At the heart of this transformation is Customer Identity and Access Management (CIAM) a critical enabler for secure, seamless and personalised interactions across our global attractions.   We’re looking for a Head of CIAM Delivery to lead the...

Dive into an Iconic Opportunity at SEA LIFE London! Imagine working at the UK’s largest SEA LIFE site, right in the heart of London. Facing the Houses of Parliament and next to the London Eye, SEA LIFE London is home to some of the most incredible marine creatures – and we’re looking for an Aquarist to join our team!

Regional Compliance and Data Privacy Manager  Location: London, Basingstoke or Poole as a base office with Hybrid Working Contract: Permanent - Salaried Salary: £60,000    As a Regional Compliance & Data Privacy Manager you’ll play a critical role in ensuring regulatory compliance and data protection across the UK region while supporting global compliance initiatives. Reporting to the Group Legal Director, Business Ethics & Compliance, this position provides expert guidance, promotes...

Position:  Aquarist Location:   Marine Parade Brighton, East Sussex BN2 1TB Hours:    40 hours per week, across a 7-day rota (any 5 days out of 7) Closing date:   1st January 2026 Contract Type:   Permanent full-time position   Are you ready to splash into action, working with some of the most fascinating aquatic creatures, in the world’s very first public aquarium? Join us as an Aquarist at SEA LIFE Brighton, where your passion for aquatic life will thrive and drive your career to new depths!! This is a full-time permanent role with 40 hours per week on a rota basis, including weekends and bank holidays.  This role will also...

✨ Why This Role Matters This is the creative and media engine of Merlin. As the Global Creative & Media Marketing Director, you’re not just shaping campaigns — you're shaping how millions of families around the world experience joy, imagination, and play.   You’ll champion the creative vision, lead global media transformation, and unify brand storytelling across one of the...

Executive Support Technician Location: London Hours: 40 hours per week Contract: Permanent - Salaried   Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The Executive Support Technician provides high-quality, personalised technical support to senior executives and leadership teams. This role ensures seamless technology experiences for executive meetings and events, while maintaining and optimising meeting room equipment across the London office. Additionally, the role champions best practices and efficient use of technology across the executive...

     

  Senior App Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Senior App Manager is responsible for maximising the performance, adoption, and commercial impact of Merlin’s global app portfolio. You will lead the optimisation, experimentation,...

  Head of Membership & Loyalty Product Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Head of Membership & Loyalty Product owns the end-to-end product strategy, roadmap, and capability evolution for Merlin’s global membership, loyalty, and customer identity experiences....

Technical Services Director Chessington World of Adventures Resort Full-time | Senior Leadership | Competitive Salary + Benefits   Are you ready to shape the future of one of the UK’s most iconic resorts?   Chessington World of Adventures is undergoing the biggest investment in its history, with the opening of a brand-new Paw Patrol land in 2026 and an additional land currently under construction, set to open in 2027.   We are now searching for an exceptional Technical Services Director to lead the engineering, maintenance, facilities, compliance and infrastructure operations that power our theme park, hotel and zoo at Chessington World of Adventures. This is a rare opportunity...

  Head of Membership & Loyalty - International Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Head of International Membership & Loyalty leads the strategic direction, development, and performance of Merlin’s global membership and loyalty...

  Head of Consumer Engagement UK Location: London, Arbor

  Senior Content Design Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Senior Content Design Manager leads the creative development, design direction, and visual execution of world-class content across Merlin Entertainments’ global portfolio. This role manages all content design in the business (outside of ATL Communications),...

  Senior Content Operations Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Senior Content Operations Manager is responsible for the operational management of all content needs across Merlin Entertainments. This role ensures that content is...

  Global Senior Brand Identity Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried     The Senior Brand Identity Manager...

    Global Head of Brand Identity Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Global Head of Brand Identity is the steward of Merlin Entertainments’ brand portfolio, ensuring the master brand and all...

  Global Creative & Media Marketing Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Global Creative & Media Marketing Manager plays a central role in shaping the creative direction, media strategy, and brand storytelling across Merlin...

  Global Brand Activation & Planning Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried     The Brand Activation Planning Manager plays a central role in delivering high-quality brand activation across Merlin Entertainments’ global attraction brands....

  Are you a dynamic communicator who can shape and amplify Merlin's global brand voice?   We're on the hunt for a Global Consumer PR Director to lead and elevate our global consumer public relations strategy and execution across the world. This senior role will be responsible for shaping Merlin's brand voice with consumers, managing our reputation, and driving earned media coverage that supports our brand equity, commercial goals, and guest engagement.   We're looking for an individual with a deep understanding of comms landscapes across the world, a passion for storytelling, and a proven track record...

        Permanent Housekeeping Team Leader

Role Overview The Global Facilities Director provides strategic and operational leadership for Facilities Management (FM) across the organisation’s global estate. This role holds full accountability for Hard FM, Soft FM, and supporting oversight of FM-aligned Security KPIs, ensuring operational excellence, compliance, and best-in-class service delivery.

Multi-Skilled Engineer (Mechanical Bias)  Location: THORPE PARK Resort, KT16 8PN Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts.  Closed Season (Nov-Mar) Monday-Friday Salary:£45,672 - £49,392   Department Summary: Immerse yourself in the fast-paced theme park environment, maintaining the magic and ensuring health, safety and compliance excels at the core of our function. From in season inspection and reactive maintenance to out of season annual planned maintenance on some of the UK’s best and favourite rides. Be part of a diverse team of multiskilled engineers as you...

Job Title: Senior Commercial ManagerLocation: Chessington, Surrey  Roles & Responsibilities: The Senior Commercial Manager will oversee all aspects of secondary revenue generation. Working closely with the regional Commercial Excellence team you will deliver commercial strategies that drive secondary-spend commercial revenues. This role will manage the Commercial Specialists and Commercial Sales Managers, ensuring effective implementation of revenue initiatives in addition to world-class standards of retail operation on the Resort. Collaborating with the Planning and Business Support Director, the Senior Commercial Manager will optimize revenue opportunities from products...

Accountant – R2R Location: Basingstoke – Hybrid: 3 days in office, 2 days at home We’re looking for a proactive Accountant to join our Global Record to Report team in Corporate...

Step into a role where your expertise makes a real impact, the role is responsible for ensuring the timely and accurate completion of key financial tasks in line with established accounting policies and standards.   A strong emphasis is placed on embedding robust financial controls across all activities to maintain data integrity and compliance.   The position requires building and sustaining effective working relationships with Finance Hub (FHub) and business partners, becoming a reliable point of contact known for consistent delivery and measurable support.   A continuous improvement...

    Join us as an ERP Integration Lead and play a vital role in shaping the backbone of our global ERP transformation. In this pivotal position, you’ll take ownership of designing, building, and managing integration solutions across multiple systems — ensuring that our data and technology seamlessly connect to deliver smooth,...

  Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE   Here at Chessington World of Adventures we are recruiting for an Reliability and Improvements Manager to join our Technical Services team!   We’re looking for someone to lead the development and delivery of effective maintenance strategies across our resort. You'll be responsible for managing and evolving our Computerised...

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE   Here at Chessington World of Adventures we are recruiting for Helpdesk Performance & Data Administrator to join our Technical Services team!   We’re looking for a proactive and detail-oriented individual to support the team in managing and optimising our Enterprise Asset Management (EAM) software, PlanetFM. This role is key to ensuring smooth operations across the Resort throughout the year by maintaining accurate system data, coordinating contractor compliance, and using data insights to drive...

Location: Leatherhead Road, Chessington, Surrey, KT9 2NE   Our Engineers sit within our Technical Services Department, which encompasses a dynamic team of disciplines from Facilities to Creative, responsible for all elements of maintenance across the resort. All our team are enthusiastic and motivated to deliver the best possible experience for our guests, making Chessington the UK resort that every child dreams of visiting!   Our Engineering Team are responsible for maintaining the 32 rides and...

​​Controls Engineer  Location: THORPE PARK Resort, KT16 8PN Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts.  Closed Season (Nov-Mar) Monday-Friday Salary: Starting salary £51,597   Reporting into our Head of Automation and Controls, you will keep our Rides...