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Delivery Manager
Location: London/Hybrid
Hours: 40 hours per week
Contract: FTC
Merlin is undergoing a major transformation to drive sustainable growth through new technology. As Delivery Manager (Finance, Procurement & Transformation), you’ll lead end-to-end delivery of our global Finance Technology & ERP roadmap. Spanning Finance/FP&A, e-commerce and e-invoicing, compliance initiatives across international sites, ERP enhancements, tax and treasury systems, and supply-chain capabilities....
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Technology Operations Technician
Location: Alton Towers
Hours: 40 hours per week Mon - Sun
Contract: Permanent - Salaried
The Technology Operations Technician is responsible for providing first-class technology service delivery, ensuring operational continuity and resolving technical issues across their assigned area. Reporting to the Technology Operations Manager, the Technician acts as the first point of contact for technical support, manages service requests, and contributes to the successful implementation of IT projects. This role requires strong technical expertise, excellent problem solving skills, and a...
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Zonal Controller
Location: Chessington World of Adventures Resort, Surrey, KT9 2NE
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Ready to step into a wild world of conservation, care and unforgettable animal moments as a Zookeeper at Chessington World of Adventures Resort?
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Technology Operations Technician
Location: Legoland Windsor
Hours: 40 hours per week Mon - Sun
Contract: Permanent - Salaried
The Technology Operations Technician is responsible for providing first-class technology service delivery, ensuring operational continuity and resolving technical issues across their assigned area. Reporting to the Technology Operations Manager, the Technician acts as the first point of contact for technical support, manages service requests, and contributes to the successful implementation of IT projects. This role requires strong technical expertise, excellent problem solving skills, and...
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Role Summary
The Go-To-Market Director (UK South) is the senior commercial leader responsible for driving revenue growth, market share, and guest demand across one of Merlin’s most strategically significant regions.
This role owns the end-to-end go-to-market strategy, orchestrating all growth levers including performance marketing, brand,...
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Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests?...
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Operations Associate
Location:...
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Step into a senior leadership role at one of London’s most iconic landmarks and shape how millions of guests experience the city from above. We’re recruiting for a Senior Operations Manager to join the...
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - 37.5 hours per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Hourly paid, every two weeks.
Due to the nature of the role, we can only accept applicants who are 18 and...
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Zonal Operations Lead
Location: Chessington World of...
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Resource Associate
Location: Chessington World of Adventures, Leatherhead Road, Chessington, Surrey, KT9 2NE
Hours: 40 hours per week
Contract Type: Permanent
Here at Chessington World of Adventures we are recruiting for a Resource Associate to join our Planning and Business Support team!
The Resource Associate plays a key role in supporting the successful...
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Order to Cash Associate
Location: The Merlin Hub, Chineham Business Park, Basingstoke
Contract Type: Permanent...
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18...
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Our vision is a world where oceans are healthy, properly protected and full of diverse life. Through our animal sanctuaries, conservation projects and campaigns, we are dedicated to tackling issues such as plastic pollution, overfishing and the...
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Merlin Entertainments, a global leader in location-based entertainment, is seeking a talented and
motivated individual to join our team as a People Operations Coordinator. In this front-line role, you
will provide high-quality HR support to employees and leaders by managing a wide range of queries
submitted via the UK People Hub. As a key point of contact for HR-related matters, you will play a vital
role in ensuring a consistent, accurate, and employee-focused service across the full employee lifecycle
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Ready to lead one of London’s most iconic retail operations, at the heart of a world-famous attraction? We’re recruiting for a Retail Operations...
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Senior Creative & Media Marketing Manager - UK South
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are recruiting a Senior Creative & Media Marketing Manager to develop and deliver integrated, data-driven marketing strategies that drive consumer demand, achieve...
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Welcome to the Stage. Welcome to the Spotlight!
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Partnerships Manager UK
Location: Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are seeking a dynamic and commercially minded Partnerships Manager to join our team and support the management and growth of local and regional...
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Junior Finance Business Partner - UK Performance
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Head of Event Sales
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are recruiting for a commercially driven Head of Event Sales UK to lead national sales performance across our diverse Merlin Venues portfolio. This is a high-impact leadership role focused on driving long-term revenue growth, expanding market reach, and positioning Merlin Venues as...
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Head of Business Development - Events
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are recruiting for a commercially driven Head of Business Development to lead national growth across the Merlin Venues UK portfolio. This strategic role is dedicated to driving corporate event sales, expanding market share, and securing...
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Technology Operations Lead
Location: Chessington
Hours: 40 hours per week
Contract: Permanent - Salaried
We’re transforming how we deliver technology across Merlin’s attractions and offices and we’re looking for a Technology Operations Lead to lead IT service delivery at Chessington World of Adventures. Reporting to the Regional Head of Technology Operations, you’ll manage a team of 4–6 technicians, act as the escalation point for critical incidents, and drive service improvements that keep our sites running smoothly
Service delivery
- Own day-to-day delivery of Chessington's IT services,...
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We are Merlin.
We create extraordinary experiences that bring people together through play.
From world-famous theme parks to underwater encounters, skyline...
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Delivery Manager
Location: London/Hybrid
Hours: 40 hours per week
Contract: FTC
Merlin is undergoing a business transformation focused on sustainable growth, enabled by step-change technology. As a Delivery Manager (People Technology), you will lead delivery of the global People Technology roadmap, managing end-to-end HRIS implementations and digital employee experience initiatives. You will connect HR strategy to technical delivery, ensuring HCM modules, payroll integrations and data migration are delivered securely, accurately and with minimal business disruption.
You will take projects from discovery through go-live and operational handover, delivering to plan and...
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Corporate FP&A Senior Analyst
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Accountant - R2R
Location: London/Hybrid
Hours: 37.5 hours per week
Contract: Permanent - Salaried
You will play a crucial role in the Global Record to Report team, ensuring accurate and timely financial control, accounting, and reporting activities in compliance with company policies and standards. You will collaborate with various departments and key stakeholders to support the financial reporting process, drive best practices, and enhance process efficiencies through continuous improvement initiatives using Visual Management tools. A core part of your role will involve completing key tasks within scheduled timelines...
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Director Media Relations 📍London (hybrid) | 💼 Corporate Affairs, People | Contract: FTC until end of 2026 (possible to go to permanent) Bring Joy. Create Connections. Make Memories. A job with Merlin isn’t like a job anywhere else. With attractions across the globe from rollercoasters to iconic experiences, we don’t trade in suits and briefcases. We trade in fun, in unforgettable moments and in magic.But behind that magic? Exceptional people. We’re looking for a Director, Media Relations to protect and elevate Merlin Entertainments’ global reputation, someone who thrives in...
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We are seeking a Senior Data Analyst who will be a key contributor to the organisation’s global data, reporting, and automation capability, enabling evidence-based decision making across all three functions of People: Shared Services, COE and Business Partnering. This role will be responsible for transforming complex and fragmented data into high-quality insights, dashboards, and automated solutions that support operational performance, workforce planning, and strategic priorities.
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Here at Thorpe Park we are recruiting for a Resource Associate to join our Planning and Business Support team!
The Resource Associate plays a key role in supporting the successful integration of new team members, assisting with recruitment and training processes, and managing employee relations activities. As the first point of contact for candidates, you will be committed to delivering a positive onboarding experience, identifying opportunities to support employee development and performance, and helping to foster an inclusive...
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Permanent Housekeeping Front Line Lead
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Information Security Engineer
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Entertainments, our purpose is simple but powerful: to bring joy, create connections and make memories. Merlin is embarking on an exciting Digital and Data Transformation focused on enhancing the end-to-end guest journey in our attractions. As we continue our ambitious global transformation journey, technology plays a critical role in enabling sustainable growth and unforgettable...
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Digital Engineering Director
Merlin Technology | London / Hybrid | B1
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, we create world-class experiences that bring people together – from LEGOLAND® and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we’re looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world.
This is a senior, high-impact leadership role at...
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UK Short Breaks Call Centre Advisor
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Senior Data Engineer
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
The Senior Data Engineer will sit at the core of this journey, acting as the driving force behind the data function. This is a hands-on role focused on modernising and reshaping our existing estate.
One day you may be working through legacy code, the next developing contemporary Python/Spark solutions. A collaborative mindset is essential, as you’ll partner closely not only with data...
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Cloud & Server Engineer
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
The Cloud & Server Platform Engineer oversees the operation, optimisation, and governance of the organisation’s cloud, hybrid, and on-prem environments. Working closely with the Solution Architecture team and other technology functions, they design and deliver infrastructure solutions that meet both business and technical requirements.
This role is accountable for ensuring the performance, security, and scalability of core platform services that...
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Multi-Skilled Engineer (Electrical Bias)
Location: Chessington World of Adventures, KT9 2NE
Hours: 3 On, 2 Off, 3 On, 2 Off, 4 On, 1 Off, 4 On, 2 Off
Salary: £45,673 - £49,392
Department Summary:
Immerse yourself in the fast-paced theme park environment, maintaining the magic and ensuring health, safety and compliance excel at the core of our function. From in season inspection and reactive maintenance to out of season annual planned maintenance on some of the UK’s best and favourite rides. Be part of a diverse team of multiskilled engineers as you collaborate efforts into making sure operations of our rides are at their...
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Monitoring Manager
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Entertainments, our purpose is simple but powerful: to bring joy, create connections and make memories. Merlin is embarking on an exciting Digital and Data Transformation focused on enhancing the end-to-end guest journey in our attractions. As we continue our ambitious global transformation journey, technology plays a critical role in enabling sustainable growth and unforgettable guest...
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A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can...
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Creative Lead – Events and Branded Experiences
Location: London / Hybrid (2-3...
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The Role
We are looking for an enthusiastic and dependable Accommodation Frontline Lead (Housekeeping) to join our team at Alton Towers Resort. This is a key frontline leadership role, responsible for supervising, guiding, and supporting colleagues to deliver exceptional service and operational excellence across our accommodation offering.
As a trusted point of contact during daytime operations, you will lead by example—ensuring the highest standards of cleanliness, safety, training and guest experience are consistently met.
This role is ideal for someone who thrives in a fast-paced, guest-focused environment and enjoys supporting and developing others while maintaining a strong team...
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Global Head of Photo and Games Partnership
Location: Ideally, the location would be London but open to applicants across the UK, near Merlin sites.
Contract: Permanent - Salaried
The Global head of Photos and Games partnership will play a pivotal role in driving the overall commercial partnership strategy with multiple partners across on-site photo and games experiences. The successful candidate will manage key vendor relationships, ensure contractual compliance, monitor performance and uptime, and support the rollout of new installations and technologies across Merlin estates.
Responsibilities:
- Oversee all contractual relationships...
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Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Here at Chessington World of Adventures we are recruiting for an Reliability and Improvements Manager to join our Technical Services team!
We’re looking for someone to lead the development and delivery of effective maintenance strategies across our resort. You'll be responsible for managing and evolving our Computerised...