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We have a fantastic opportunity for a guest focused and sales driven Commercial Team Leader at SEA LIFE Scarborough who can deliver outstanding first impressions to our guests!
First and foremost, you’ll be working on the front-line in our retail and restaurant/kiosk areas, welcoming and greeting guests, managing queues and guest flow, coordinating large groups,...
Technology Operations Senior Technician
Location: THORPE PARK Resort, KT16 8PN
Hours: 40 hours per week Mon - Sun
Contract: Permanent - Salaried
Applications Close: 20th January
The Technology Operations Technician is responsible for providing first-class technology service delivery, ensuring operational continuity and resolving technical issues across their assigned area. Reporting to the Technology Operations Manager, the Technician acts as the first point of contact for technical support,...
Global Social Media & Influencer Director (FTC / 12 month maternity cover)
Location: Global (must align with UK operating hours)
Contract: (FTC / 12 month maternity cover)
Career Level: B2
Division: Growth
Reporting to: SVP Global Marketing
Our Purpose
Bring joy, create connections, make memories.
Our Vision
To be the global leader in branded entertainment destinations, the greatest place to work & play.
At Merlin Entertainments, we’re home to some of the world’s most iconic attractions and brands. Millions of...
Operations Associate (Fixed Term)
Location: Thorpe Park, KT16 8PN
Hours: 40 hours a week, fully flexible, working up to 5 days out of 7
Contract Type: Fixed Term – Until 30th April 2026.
We are pleased to share the opportunity to join Thorpe Park as an Operations Associate. This role joins a small team of existing Associates, who together support the Operations Specialists in maintaining and driving operational standards across Thorpe Park.
An Operations Associate plays a vital role in ensuring the Park operates safely, and in a compliant and optimised manner. This includes leading and supporting formal investigation and Employee Relations...
First Aid Assistant Manager
Calling explorers!
We’re looking for a commercially minded and customer-obsessed Food & Beverage Manager to deliver WOW moments for our guests and drive exceptional results at SEA LIFE Weymouth Adventure Park.
Growth Performance Director
Location: London
Career Level: B2
Division: Global Insights & Strategy
Reporting to: Global Strategy & Planning Director
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, we create magical experiences for millions of guests...
Growth Intelligence Director
Location: London
Career Level: B1
Division: Global Insights & Strategy
Reporting to: VP Insights and Strategy
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, we create unforgettable experiences for millions of guests worldwide....
Role: Accountant – Global Record to Report
Job Type: Fulltime, Permanent
Work Setup: Hybrid – 3 days in office, 2 days WFH
Role Summary:
The role is responsible for ensuring the timely and accurate completion of key financial tasks in line with established accounting policies and standards. A strong emphasis is placed on embedding robust financial controls across all activities to maintain data integrity and compliance. The position requires building and sustaining effective working relationships with Finance Hub (FHub) and business partners,...
Fancy working in what can only be described as a giant box of LEGO?!
We’re on the lookout for a Technical Manager, responsible for leading the day-to-day operations and performance of the Technical Department LEGOLAND Discovery Centre Manchester.
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Chessington World of Adventures Resort is seeking a proactive and pragmatic Health & Safety Manager to support the Health & Safety Director in promoting a positive and fair safety culture across the Resort. The role is responsible for helping to maintain high standards of health and safety across the Park, Hotels and year-round projects by embedding and maintaining an effective safety management system aligned with Merlin Group strategy and legal...
Calling all cool creators! Ready to lead the fun where every LEGO® adventure begins? We’ve got a bricktastic opportunity for an Admissions Supervisor at LEGOLAND Discovery Centre Manchester to take charge of our front of house and help create the most inspirational and outstanding first impressions for every guest who visits our attraction.
First and...
Ready to find your fearless at the UK’s most thrilling theme park? We’ve got an exciting opportunity for a Senior Park Operations Manager at Thorpe Park.
You’ll play a vital part in the day to day running of the Resort, leading operational teams across the park and supporting the delivery of exceptional guest experiences. Working closely with the Director of...
Performance Marketing Manager - UK South
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are looking for a Performance Marketing Manager to support the delivery of paid media activity across the UK South portfolio of attractions. Working closely with the Senior Performance Marketing Manager, this role will...
Senior Performance Marketing Manager - UK South
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are looking for a highly motivated Senior Performance Marketing Manager to join our Go To Market team and lead paid media campaigns across the UK South cluster of Merlin’s...
Regional Head of Technology Operations – Europe
Location: Amsterdam or Hamburg (with regional travel)
Career Level: B2
Function: Merlin Technology (Digital & Data until Jan 1st 2026)
Reporting to: Global...
Ready to help create AWESOME memories...
Ready to power the thrills behind the scenes at the UK’s most thrilling theme park? We’ve got an exciting opportunity for an Operations Planner at Thorpe Park to help keep the park running smoothly and make sure every fearless moment is perfectly planned.
First and foremost, you’ll be passionate about making the magic happen behind the scenes....
ROLE SUMMARY
The Global Performance Marketing Director is accountable for defining, leading, and optimizing Merlin Entertainments’ global performance marketing strategy across all digital channels and regions. The role drives brand awareness, customer acquisition, and revenue growth through paid search (PPC), paid social, display, programmatic media, and other performance-driven digital channels.
Acting as a global Centre of Excellence, this role partners closely with...
Global Head of Photo and Games Partnership
Location: Ideally, the location would be London but open to applicants across the UK, near Merlin sites.
Contract: Permanent - Salaried
The Global head of Photos and Games partnership will play a pivotal role in driving the overall commercial partnership strategy with multiple partners across on-site photo and games experiences. The successful candidate will manage key vendor relationships, ensure contractual compliance, monitor performance and uptime, and support the rollout of new installations and technologies across Merlin estates.
Responsibilities:
- Oversee all contractual relationships...
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Here at Chessington World of Adventures we are recruiting for a Night Duty Manager to join our Hotel Nights team!
With tens of thousands of guests visiting our two hotels each year, you’ll play a key role as Night Duty Manager in ensuring every overnight experience lives up to the standard our guests know and love.
From warm welcomes at check-in to cheerful check-outs and pillow deliveries, we’re dedicated to creating unforgettable family short breaks in a fully immersive...
Job Title: Zonal Frontline Lead
Location: Alton Towers Resort
Reports to: Zonal Manager
Contract: Permanent
Job Title: Zonal Operations Manager
Division: Resort Operations
Location: Alton Towers Resort
Job Title: Guest Experience Specialist
Division: Global Operations
Location: Alton Towers Resort
Reports to: Director of...
Accommodation Supervisor
Division: Resort Operations
Location: Alton Towers Resort
Reporting to:...
Warehouse and Logistics Supervisor
Division: Global Operations
Grade: E
Location: Alton Towers Resort
At Merlin Entertainments, we’re passionate about creating unforgettable experiences for our guests and an amazing place to work for our people. We’re now looking for a Zone Operations Controller to join our Resort Operations team at Alton Towers Resort.
About the Role
As a Zone Operations Controller, you’ll play a vital role in ensuring the smooth, safe, and efficient running of park operations. Acting as a central point of contact, you’ll coordinate operational requests, monitor...
Job Title: Resource Associate
Division: Global Operations
Grade: E
Location: Alton Towers Resort
Operations Planner
Location: Alton Towers Resort
Reports to: Senior Planning and Resource Manager
Direct Sales Director – International
Career Level: B1
Division: Consumer Proposition
Reporting to: SVP Consumer Proposition
Bring Joy. Create Connections. Make Memories.
A job with Merlin Entertainments isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases....
Membership & Loyalty Director
Location: London
Career Level: B1
Division: Growth
Reporting to: SVP Consumer Proposition
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, our purpose is to create unforgettable experiences for millions of guests worldwide. Home to some of the world’s most iconic entertainment brands, we are on a bold journey to become the global leader in branded entertainment destinations and the greatest place to work and play.
We are now seeking a Membership & Loyalty Director to build and lead one of Merlin’s most...
CRM & Customer Engagement Director
Location: London
Career Level: B1
Division: Growth, Consumer Proposition
Reporting to: SVP Consumer Proposition
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, our purpose is simple yet powerful: to create joy, build connections and make memories for millions of guests around the world. From LEGOLAND® Resorts and Madame Tussauds to SEA LIFE and beyond, we are on a mission to be the global leader in branded entertainment destinations and the greatest place to work and play.
We’re now seeking an exceptional CRM & Customer...
✨ Why This Role Matters
This is the creative and media engine of Merlin. As the Global Creative & Media Marketing Director, you’re not just shaping campaigns — you're shaping how millions of families around the world experience joy, imagination, and play.
You’ll champion the creative vision, lead global media transformation, and unify brand storytelling across one of the...
Executive Support Technician
Location: London
Hours: 40 hours per week
Contract: Permanent - Salaried
Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The Executive Support Technician provides high-quality, personalised technical support to senior executives and leadership teams. This role ensures seamless technology experiences for executive meetings and events, while maintaining and optimising meeting room equipment across the London office. Additionally, the role champions best practices and efficient use of technology across the executive...
Technical Services Director
Chessington World of Adventures Resort
Full-time | Senior Leadership | Competitive Salary + Benefits
Are you ready to shape the future of one of the UK’s most iconic resorts?
Chessington World of Adventures is undergoing the biggest investment in its history, with the opening of a brand-new Paw Patrol land in 2026 and an additional land currently under construction, set to open in 2027.
We are now searching for an exceptional Technical Services Director to lead the engineering, maintenance, facilities, compliance and infrastructure operations that power our theme park, hotel and zoo at Chessington World of Adventures.
This is a rare opportunity...
Senior Content Design Manager
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Senior Content Design Manager leads the creative development, design direction, and visual execution of world-class content across Merlin Entertainments’ global portfolio. This role manages all content design in the business (outside of ATL Communications),...
Senior Content Operations Manager
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Senior Content Operations Manager is responsible for the operational management of all content needs across Merlin Entertainments. This role ensures that content is...
Are you a dynamic communicator who can shape and amplify Merlin's global brand voice?
We're on the hunt for a Global Consumer PR Director to lead and elevate our global consumer public relations strategy and execution across the world. This senior role will be responsible for shaping Merlin's brand voice with consumers, managing our reputation, and driving earned media coverage that supports our brand equity, commercial goals, and guest engagement.
We're looking for an individual with a deep understanding of comms landscapes across the world, a passion for storytelling, and a proven track record...
Strategy Director
Career Level: B2
Division: Global Insights & Strategy
Location: London
Reporting to: Global Strategy and Planning Director
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, we create unforgettable experiences for millions of guests worldwide....
Permanent Housekeeping Team Leader
Accommodation Supervisor
Location: LEGOLAND® Windsor...
Role: Accountant – Global Record to Report
Job Type: Fulltime, Permanent
Work Setup: Hybrid – 3 days in office, 2 days WFH
Role Summary:
The role is responsible for ensuring the timely and accurate completion of key financial tasks in line with established accounting policies and standards. A strong emphasis is placed on embedding robust financial controls across all activities to maintain data integrity and compliance. The position requires building and sustaining effective working relationships with Finance Hub (FHub) and business partners, becoming a reliable point of contact known for consistent delivery and measurable support. A continuous improvement mindset is...
Role:ERP Change and Training Manager
Location:Basingstoke Hub office, with hybrid working (3 days in office). The role will include occasional travel to Germany
Would you like the opportunity to lead the people aspects of implementing core finance system, NetSuite?
Were currently recruiting for an ERP Change and Training Manager that will play a key role in developing and executing change management strategies, assessing the impact on our team members, and preparing them for the transition.
You will ensure that our team members are equipped with the necessary skills and confidence to use the new system effectively.
This role...
Location: Leatherhead Road, Chessington, Surrey, KT9 2NE
Our Engineers sit within our Technical Services Department, which encompasses a dynamic team of disciplines from Facilities to Creative, responsible for all elements of maintenance across the resort. All our team are enthusiastic and motivated to deliver the best possible experience for our guests, making Chessington the UK resort that every child dreams of visiting!
Our Engineering Team are responsible for maintaining the 32 rides and...
Controls Engineer
Location: THORPE PARK Resort, KT16 8PN
Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts. Closed Season (Nov-Mar) Monday-Friday
Salary: Starting salary £51,597
Reporting into our Head of Automation and Controls, you will keep our Rides...