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Growth Performance Director
Location: London
Career Level: B2
Division: Global Insights & Strategy
Reporting to: Global Strategy & Planning Director
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, we create magical experiences for millions of guests...
Growth Intelligence Director
Location: London
Career Level: B1
Division: Global Insights & Strategy
Reporting to: VP Insights and Strategy
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, we create unforgettable experiences for millions of guests worldwide....
Role: Accountant – Global Record to Report
Job Type: Fulltime, Permanent
Work Setup: Hybrid – 3 days in office, 2 days WFH
Role Summary:
The role is responsible for ensuring the timely and accurate completion of key financial tasks in line with established accounting policies and standards. A strong emphasis is placed on embedding robust financial controls across all activities to maintain data integrity and compliance. The position requires building and sustaining effective working relationships with Finance Hub (FHub) and business partners,...
Fancy working in what can only be described as a giant box of LEGO?!
We’re on the lookout for a Technical Manager, responsible for leading the day-to-day operations and performance of the Technical Department LEGOLAND Discovery Centre Manchester.
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Chessington World of Adventures Resort is seeking a proactive and pragmatic Health & Safety Manager to support the Health & Safety Director in promoting a positive and fair safety culture across the Resort. The role is responsible for helping to maintain high standards of health and safety across the Park, Hotels and year-round projects by embedding and maintaining an effective safety management system aligned with Merlin Group strategy and legal...
Calling all cool creators! Ready to lead the fun where every LEGO® adventure begins? We’ve got a bricktastic opportunity for an Admissions Supervisor at LEGOLAND Discovery Centre Manchester to take charge of our front of house and help create the most inspirational and outstanding first impressions for every guest who visits our attraction.
First and...
Regional Head of Technology Operations – Europe
Location: Amsterdam or Hamburg (with regional travel)
Career Level: B2
Function: Merlin Technology (Digital & Data until Jan 1st 2026)
Reporting to: Global...
Ready to help create AWESOME memories...
ROLE SUMMARY
The Global Performance Marketing Director is accountable for defining, leading, and optimizing Merlin Entertainments’ global performance marketing strategy across all digital channels and regions. The role drives brand awareness, customer acquisition, and revenue growth through paid search (PPC), paid social, display, programmatic media, and other performance-driven digital channels.
Acting as a global Centre of Excellence, this role partners closely with...
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Here at Chessington World of Adventures we are recruiting for a Night Duty Manager to join our Hotel Nights team!
With tens of thousands of guests visiting our two hotels each year, you’ll play a key role as Night Duty Manager in ensuring every overnight experience lives up to the standard our guests know and love.
From warm welcomes at check-in to cheerful check-outs and pillow deliveries, we’re dedicated to creating unforgettable family short breaks in a fully immersive...
Job Title: Zonal Frontline Lead
Location: Alton Towers Resort
Reports to: Zonal Manager
Contract: Permanent
Job Title: Zonal Operations Manager
Division: Resort Operations
Location: Alton Towers Resort
Job Title: Guest Experience Specialist
Division: Global Operations
Location: Alton Towers Resort
Reports to: Director of...
Accommodation Supervisor
Division: Resort Operations
Location: Alton Towers Resort
Reporting to:...
Warehouse and Logistics Supervisor
Division: Global Operations
Grade: E
Location: Alton Towers Resort
At Merlin Entertainments, we’re passionate about creating unforgettable experiences for our guests and an amazing place to work for our people. We’re now looking for a Zone Operations Controller to join our Resort Operations team at Alton Towers Resort.
About the Role
As a Zone Operations Controller, you’ll play a vital role in ensuring the smooth, safe, and efficient running of park operations. Acting as a central point of contact, you’ll coordinate operational requests, monitor...
Job Title: Resource Associate
Division: Global Operations
Grade: E
Location: Alton Towers Resort
Operations Planner
Location: Alton Towers Resort
Reports to: Senior Planning and Resource Manager
Job Title: Senior Commercial ManagerLocation: Thorpe ParkContract: 12-month Fixed-Term Contract The Senior Commercial Manager will oversee all aspects of secondary revenue generation. Working closely with the regional Commercial Excellence team you will deliver commercial strategies that drive secondary-spend commercial revenues. This role will manage the Commercial Specialists and Commercial Sales Managers, ensuring effective implementation of revenue initiatives in addition to world-class standards of retail operation on the Resort
Responsibilities:
- You will take regional commercial delivery strategies and...
Model Maker
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7), some unsociable hours expected such as early mornings or evenings
Direct Sales Director – International
Career Level: B1
Division: Consumer Proposition
Reporting to: SVP Consumer Proposition
Bring Joy. Create Connections. Make Memories.
A job with Merlin Entertainments isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases....
Do you dream of working alongside majestic sharks, playful penguins or our cheeky seals? If you’re a dedicated aquarist, SEA LIFE Scarborough offers a varied workload. Whether that’s creating enrichment or rescuing injured seal pups from our local coasts. We’re home to Yorkshire’s only seal hospital and work closely with national animal charities and other rehabilitation sites across the UK.
FANCY A ROLE THAT’S DARKER, SCARIER AND A WHOLE LOT MORE...
R2R Assistant Accountant
Location: Basingstoke
Hours: 40 hours per week Mon - Sun
Contract: Permanent - Salaried
Job Scope
- You will be part of the Global Record to Report team responsible for the timely & accurate processing of the financial control, accounting and reporting activities in accordance with company policy, performance and quality standards.
- Works across all departments and key stakeholders to support the financial reporting process.
- You will drive best practice, process efficiencies and standardisation through continuous improvement using Visual Management methodology and tools.
Job...
Membership & Loyalty Director
Location: London
Career Level: B1
Division: Growth
Reporting to: SVP Consumer Proposition
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, our purpose is to create unforgettable experiences for millions of guests worldwide. Home to some of the world’s most iconic entertainment brands, we are on a bold journey to become the global leader in branded entertainment destinations and the greatest place to work and play.
We are now seeking a Membership & Loyalty Director to build and lead one of Merlin’s most...
CRM & Customer Engagement Director
Location: London
Career Level: B1
Division: Growth, Consumer Proposition
Reporting to: SVP Consumer Proposition
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, our purpose is simple yet powerful: to create joy, build connections and make memories for millions of guests around the world. From LEGOLAND® Resorts and Madame Tussauds to SEA LIFE and beyond, we are on a mission to be the global leader in branded entertainment destinations and the greatest place to work and play.
We’re now seeking an exceptional CRM & Customer...
Regional Compliance and Data Privacy Manager
Location: London, Basingstoke or Poole as a base office with Hybrid Working
Contract: Permanent - Salaried
Salary: £60,000
As a Regional Compliance & Data Privacy Manager you’ll play a critical role in ensuring regulatory compliance and data protection across the UK region while supporting global compliance initiatives. Reporting to the Group Legal Director, Business Ethics & Compliance, this position provides expert guidance, promotes...
Head of Public Relations – UK North
Hours: 37.5 hours per week
✨ Why This Role Matters
This is the creative and media engine of Merlin. As the Global Creative & Media Marketing Director, you’re not just shaping campaigns — you're shaping how millions of families around the world experience joy, imagination, and play.
You’ll champion the creative vision, lead global media transformation, and unify brand storytelling across one of the...
Executive Support Technician
Location: London
Hours: 40 hours per week
Contract: Permanent - Salaried
Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The Executive Support Technician provides high-quality, personalised technical support to senior executives and leadership teams. This role ensures seamless technology experiences for executive meetings and events, while maintaining and optimising meeting room equipment across the London office. Additionally, the role champions best practices and efficient use of technology across the executive...
Senior Loyalty & Membership Performance Manager
Senior Marketing Effectiveness Manager
Senior Global Partnership Manager
Sales Enablement Administrator – UK and Gateway
Head of Planning UK
Location: London, SE1 9AX
Senior App Manager
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Senior App Manager is responsible for maximising the performance, adoption, and commercial impact of Merlin’s global app portfolio. You will lead the optimisation, experimentation,...
Head of Membership & Loyalty Product
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Head of Membership & Loyalty Product owns the end-to-end product strategy, roadmap, and capability evolution for Merlin’s global membership, loyalty, and customer identity experiences....
Head of Membership & Loyalty - International
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Head of International Membership & Loyalty leads the strategic direction, development, and performance of Merlin’s global membership and loyalty...
Head of Consumer Engagement UK
Location: London, Arbor
Senior Content Design Manager
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Senior Content Design Manager leads the creative development, design direction, and visual execution of world-class content across Merlin Entertainments’ global portfolio. This role manages all content design in the business (outside of ATL Communications),...
Senior Content Operations Manager
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Senior Content Operations Manager is responsible for the operational management of all content needs across Merlin Entertainments. This role ensures that content is...
Senior Creative & Media Marketing Manager – EU & UK
Global Senior Brand Partnerships Manager
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
The Senior Brand Partnership Manager is responsible for shaping how our brand comes to life—creating standout experiences and forging high-value partnerships that elevate relevance, deepen guest engagement, and...
Senior Brand Identity Manager – LEGOLAND