Merlin Entertainments

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Location UK-Greater London-London
Job Locations UK-Greater London-London
Growth Performance Director Location: London Career Level: B2 Division: Global Insights & Strategy Reporting to: Global Strategy & Planning Director Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create magical experiences for millions of guests...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
Growth Intelligence Director Location: London Career Level: B1 Division: Global Insights & Strategy Reporting to: VP Insights and Strategy Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create unforgettable experiences for millions of guests worldwide....
Employment Type
Full-Time
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
Role: Accountant – Global Record to Report Job Type: Fulltime, Permanent Work Setup: Hybrid – 3 days in office, 2 days WFH   Role Summary: The role is responsible for ensuring the timely and accurate completion of key financial tasks in line with established accounting policies and standards. A strong emphasis is placed on embedding robust financial controls across all activities to maintain data integrity and compliance. The position requires building and sustaining effective working relationships with Finance Hub (FHub) and business partners,...
Employment Type
Full-Time
Location UK-MAN-Manchester
Job Locations UK-MAN-Manchester
Fancy working in what can only be described as a giant box of LEGO?! We’re on the lookout for a Technical Manager, responsible for leading the day-to-day operations and performance of the Technical Department LEGOLAND Discovery Centre Manchester.
Employment Type
Full-Time
Location UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE   Chessington World of Adventures Resort is seeking a proactive and pragmatic Health & Safety Manager to support the Health & Safety Director in promoting a positive and fair safety culture across the Resort. The role is responsible for helping to maintain high standards of health and safety across the Park, Hotels and year-round projects by embedding and maintaining an effective safety management system aligned with Merlin Group strategy and legal...
Employment Type
Full-Time
Location UK-MAN-Manchester
Job Locations UK-MAN-Manchester
Calling all cool creators! Ready to lead the fun where every LEGO® adventure begins? We’ve got a bricktastic opportunity for an Admissions Supervisor at LEGOLAND Discovery Centre Manchester to take charge of our front of house and help create the most inspirational and outstanding first impressions for every guest who visits our attraction. First and...
Employment Type
Full-Time
Location NL-Amsterdam
Job Locations NL-Amsterdam | DE-Hamburg
Regional Head of Technology Operations – Europe  Location: Amsterdam or Hamburg (with regional travel)  Career Level: B2  Function: Merlin Technology (Digital & Data until Jan 1st 2026)  Reporting to: Global...
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
  Ready to help create AWESOME memories...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
ROLE SUMMARY The Global Performance Marketing Director is accountable for defining, leading, and optimizing Merlin Entertainments’ global performance marketing strategy across all digital channels and regions. The role drives brand awareness, customer acquisition, and revenue growth through paid search (PPC), paid social, display, programmatic media, and other performance-driven digital channels. Acting as a global Centre of Excellence, this role partners closely with...
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
 
Employment Type
Full-Time
Location UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
  Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE   Here at Chessington World of Adventures we are recruiting for a Night Duty Manager to join our Hotel Nights team!   With tens of thousands of guests visiting our two hotels each year, you’ll play a key role as Night Duty Manager in ensuring every overnight experience lives up to the standard our guests know and love.   From warm welcomes at check-in to cheerful check-outs and pillow deliveries, we’re dedicated to creating unforgettable family short breaks in a fully immersive...
Employment Type
Guaranteed Hours (MGH)
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Job Title: Zonal Frontline Lead Location: Alton Towers Resort Reports to: Zonal Manager Contract: Permanent
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
  Job Title: Zonal Operations Manager Division: Resort Operations Location: Alton Towers Resort
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Job Title: Guest Experience Specialist Division: Global Operations Location: Alton Towers Resort Reports to: Director of...
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Accommodation Supervisor Division: Resort Operations Location: Alton Towers Resort Reporting to:...
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Warehouse and Logistics Supervisor Division: Global Operations Grade: E Location: Alton Towers Resort
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
  At Merlin Entertainments, we’re passionate about creating unforgettable experiences for our guests and an amazing place to work for our people. We’re now looking for a Zone Operations Controller to join our Resort Operations team at Alton Towers Resort. About the Role As a Zone Operations Controller, you’ll play a vital role in ensuring the smooth, safe, and efficient running of park operations. Acting as a central point of contact, you’ll coordinate operational requests, monitor...
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Job Title: Resource Associate Division: Global Operations Grade: E Location: Alton Towers Resort
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Operations Planner Location: Alton Towers Resort Reports to: Senior Planning and Resource Manager
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
        Miniland Assistant
Employment Type
Guaranteed Hours (MGH)
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
        Animatronics Technician
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
Job Title: Senior Commercial ManagerLocation: Thorpe ParkContract: 12-month Fixed-Term Contract  The Senior Commercial Manager will oversee all aspects of secondary revenue generation. Working closely with the regional Commercial Excellence team you will deliver commercial strategies that drive secondary-spend commercial revenues. This role will manage the Commercial Specialists and Commercial Sales Managers, ensuring effective implementation of revenue initiatives in addition to world-class standards of retail operation on the Resort  Responsibilities: - You will take regional commercial delivery strategies and...
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
Model Maker Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7), some unsociable hours expected such as early mornings or evenings
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London | AU-Sydney
Direct Sales Director – International Career Level: B1 Division: Consumer Proposition Reporting to: SVP Consumer Proposition Bring Joy. Create Connections. Make Memories. A job with Merlin Entertainments isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases....
Employment Type
Full-Time
Location UK-North Yorkshire-Scarborough
Job Locations UK-North Yorkshire-Scarborough
Do you dream of working alongside majestic sharks, playful penguins or our cheeky seals? If you’re a dedicated aquarist, SEA LIFE Scarborough offers a varied workload. Whether that’s creating enrichment or rescuing injured seal pups from our local coasts. We’re home to Yorkshire’s only seal hospital and work closely with national animal charities and other rehabilitation sites across the UK.
Employment Type
Full-Time
Location UK-Midlothian-Edinburgh
Job Locations UK-Midlothian-Edinburgh
  FANCY A ROLE THAT’S DARKER, SCARIER AND A WHOLE LOT MORE...
Employment Type
Full-Time
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
R2R Assistant Accountant Location: Basingstoke Hours: 40 hours per week Mon - Sun  Contract: Permanent - Salaried   Job Scope - You will be part of the Global Record to Report team responsible for the timely & accurate processing of the financial control, accounting and reporting activities in accordance with company policy, performance and quality standards. - Works across all departments and key stakeholders to support the financial reporting process. - You will drive best practice, process efficiencies and standardisation through continuous improvement using Visual Management methodology and tools. Job...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
Membership & Loyalty Director Location: London Career Level: B1 Division: Growth Reporting to: SVP Consumer Proposition   Bring Joy. Create Connections. Make Memories.   At Merlin Entertainments, our purpose is to create unforgettable experiences for millions of guests worldwide. Home to some of the world’s most iconic entertainment brands, we are on a bold journey to become the global leader in branded entertainment destinations and the greatest place to work and play.   We are now seeking a Membership & Loyalty Director to build and lead one of Merlin’s most...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
CRM & Customer Engagement Director Location: London Career Level: B1 Division: Growth, Consumer Proposition Reporting to: SVP Consumer Proposition   Bring Joy. Create Connections. Make Memories.   At Merlin Entertainments, our purpose is simple yet powerful: to create joy, build connections and make memories for millions of guests around the world. From LEGOLAND® Resorts and Madame Tussauds to SEA LIFE and beyond, we are on a mission to be the global leader in branded entertainment destinations and the greatest place to work and play. We’re now seeking an exceptional CRM & Customer...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
Regional Compliance and Data Privacy Manager  Location: London, Basingstoke or Poole as a base office with Hybrid Working Contract: Permanent - Salaried Salary: £60,000    As a Regional Compliance & Data Privacy Manager you’ll play a critical role in ensuring regulatory compliance and data protection across the UK region while supporting global compliance initiatives. Reporting to the Group Legal Director, Business Ethics & Compliance, this position provides expert guidance, promotes...
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
    Head of Public Relations – UK North Hours: 37.5 hours per week
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
✨ Why This Role Matters This is the creative and media engine of Merlin. As the Global Creative & Media Marketing Director, you’re not just shaping campaigns — you're shaping how millions of families around the world experience joy, imagination, and play.   You’ll champion the creative vision, lead global media transformation, and unify brand storytelling across one of the...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
Executive Support Technician Location: London Hours: 40 hours per week Contract: Permanent - Salaried   Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The Executive Support Technician provides high-quality, personalised technical support to senior executives and leadership teams. This role ensures seamless technology experiences for executive meetings and events, while maintaining and optimising meeting room equipment across the London office. Additionally, the role champions best practices and efficient use of technology across the executive...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
          Senior Loyalty & Membership Performance Manager
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
        Senior Marketing Effectiveness Manager
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
     
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
     
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
          Senior Global Partnership Manager
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
        Sales Enablement Administrator – UK and Gateway
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
     
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Head of Planning UK Location: London, SE1 9AX
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Senior App Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Senior App Manager is responsible for maximising the performance, adoption, and commercial impact of Merlin’s global app portfolio. You will lead the optimisation, experimentation,...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Head of Membership & Loyalty Product Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Head of Membership & Loyalty Product owns the end-to-end product strategy, roadmap, and capability evolution for Merlin’s global membership, loyalty, and customer identity experiences....
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Head of Membership & Loyalty - International Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Head of International Membership & Loyalty leads the strategic direction, development, and performance of Merlin’s global membership and loyalty...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Head of Consumer Engagement UK Location: London, Arbor
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Senior Content Design Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Senior Content Design Manager leads the creative development, design direction, and visual execution of world-class content across Merlin Entertainments’ global portfolio. This role manages all content design in the business (outside of ATL Communications),...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Senior Content Operations Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Senior Content Operations Manager is responsible for the operational management of all content needs across Merlin Entertainments. This role ensures that content is...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
          Senior Creative & Media Marketing Manager – EU & UK
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Global Senior Brand Partnerships Manager Location: London, Arbor Hours: 37.5 hours per week Contract Type: Permanent, salaried   The Senior Brand Partnership Manager is responsible for shaping how our brand comes to life—creating standout experiences and forging high-value partnerships that elevate relevance, deepen guest engagement, and...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
          Senior Brand Identity Manager – LEGOLAND
Employment Type
Full-Time