Merlin Entertainments

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Location UK-Cornwall-Gweek
Job Locations UK-Cornwall-Gweek
Trainee Animal Care Assistant Location: The Cornish Seal Sanctuary, Gweek, Cornwall, TR12 6UG Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7) Closing date: 12th December. Contract Type: Fixed Term Contract for 12 months until Dec 2026/Jan 2027.   We are on the lookout for a Trainee Animal Care Specialist to support with the daily management of our resident and rescue animals here at the Cornish Seal Sanctuary! In this role you will: - Deliver high standards of animal husbandry, facility upkeep and cleanliness. - Assist with the rescue, care, rehabilitation and release of seal pups. - Support daily animal...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
  We are seeking a creative and driven Retail Designer to shape innovative and compelling bespoke retail products and packaging across our attractions worldwide. You will manage projects from initial concept through to design sign-off, working closely with the global buying team to deliver on specific briefs and brand style guides. As a key brand guardian, you’ll ensure consistency and integrity across all retail products while bringing Merlin brands and IPs to life, helping create...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
  The Regional Senior Buyer UK at Merlin Entertainments will lead a team of Regional Buyers to drive and deliver the retail assortment strategy for our non-LEGO attractions in the UK and globally. Working in partnership with the global Buying, Merchandising, and Compliance teams, they will ensure the company meets relevant regulatory standards for retail merchandise and delivers on ESG commitments.   This role brings...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
  The Head of Buying at Merlin Entertainments will lead the central buying function and drive the long-term retail assortment strategy, evolving and enhancing our bespoke Merlin and IP product ranges across Resort Theme Parks and Gateway attractions worldwide. Collaborating closely with Merchandising, Supply Chain, and Product Compliance, they will ensure adherence to regulatory standards and deliver on our ESG commitments.  
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Job Title: Creative Producer – Events    Location: London, hybrid   Division: Merlin Magic Making – Creative   Reports to: Creative Studio Manager  
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Warehouse & Logistics Manager Alton Towers Resort Full-time | Permanent Are you an...
Employment Type
Full-Time
Location UK-MAN-Manchester
Job Locations UK-MAN-Manchester
Join our team as an Aquarist and help create unforgettable underwater experiences! You’ll be responsible for caring for our amazing marine creatures, maintaining life support systems, and ensuring our displays are always at their best. - Deliver top-notch animal care and keep our habitats healthy and thriving. -
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
        Electrical Engineer Location:...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
HOURS - Working shift pattern to cover 5 days out of 7, averaging 40 hours per week, not including any breaks. The ability to be flexible with working hours and days to meet demands and requirements of the business which operates 7 days a week.   Key Objectives  -To own, lead and motivate the Attraction department on a daily basis ensuring they are operating to the highest standards to achieve all necessary targets. Oversee the safe operation of the Spirit of London ride and Marvel 4D attraction at Madame Tussauds London to deliver the highest levels of safety and guest experience to exceed company and attraction targets through leadership, innovation, and brand delivery.   MAIN...
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
        Permanent Housekeeping Team Leader
Employment Type
Guaranteed Hours (MGH)
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
In this role you will report to the Costume Manager and the Costume Maintenance Supervisor. You will be responsible for making sure the Alton Towers Resort performers present a clean, tidy, the correct and easily recognisable image to our guests. Predominantly you'll be maintaining costumes and caring for the upkeep of costume characters. This includes washing, ironing, repairs, alterations, fittings, and cooperating with performers daily.   This role is full time, with flexibility for weekends and bank holidays required.  
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
Zonal Lead - with a Rides and Retail focus Zone 3   Location: Thorpe Park, Staines Road, Chertsey, Surrey, KT16 8PN Hours: Full time, 35 hours per week   The Zonal Lead is a critical position within the operations, responsible for supervising, guiding, and supporting a team of frontline guest-facing employees. The role is designed to be a trusted position with a focus on ensuring operational excellence and delivering outstanding guest experiences.    Day to day you will be effectively delivering and supervising front line staff as well as operating and hosting attractions. You will be dedicated to ‘park based’...
Employment Type
Full-Time
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke | UK-Dorset-Poole
At Merlin Entertainments, we’re on a mission to bring joy, create connections, and make memories for millions of guests worldwide. Behind the scenes, our Group Finance team plays a vital role in supporting our global operations with technical expertise, financial governance, and external reporting.   We’re now looking for a Senior Group Financial Accountant to join the team. This is a high-profile role with global reach, providing IFRS accounting advice across the business and supporting some of Merlin’s most strategic projects.   About the role
Employment Type
Full-Time
Location UK-Norfolk-GREAT YARMOUTH
Job Locations UK-Norfolk-GREAT YARMOUTH
Are you an expert aquarist and want to take that next step in your career by stepping into an Aquarium Displays Supervisor role for 9-months at SEA LIFE Great Yarmouth? Then apply now! There are lots of exciting things happening here to get your teeth stuck into! So, get ready to dive in and make waves at our BIAZA-accredited aquarium!
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
  About Us:   Alton Towers Resort is the UK’s most thrilling destination, home to iconic rides and attractions enjoyed by millions of guests every year. We’re seeking an experienced Electrical Maintenance Engineer to join our team, playing a crucial role in ensuring the safety, reliability, and...
Employment Type
Full-Time
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
This is a sales ledger role within O2C, covering approving trade accounts, billing, collections, query resolution, cash allocation and maintaining the ledger with minimal overdue status.  Work as part of the O2C team, providing excellence in customer service, dealing with internal and external customers.   - Build and maintain excellent customer relations, internally and externally. - Maintain cashflow through initiative-taking collections. - Monitors customers for payments to be received on time. - Distribution of billing documents to the customer within strict deadlines, allowing payment on time. - Maintaining and adhering to month end deadlines. Addressing pricing issues with the trade team and superusers to ensure...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
  Zonal Operations Manager Location: Thorpe Park Resort, Staines Road, Chertsey, Surrey, KT16 8PN Hours: 40 hours per week, across a 7-day rota (any 5 days out of...
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
        Accommodation Supervisor Location: LEGOLAND® Windsor...
Employment Type
Full-Time
Location UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
Accommodation Manager    Location:Chessington World of Adventures   Hours:You’ll work five days out of seven on a flexible shift pattern, ensuring round-the-clock coverage...
Employment Type
Full-Time
Location UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
Role Summary:   The Zonal Operations Manager is a critical leadership role within Chessington, responsible for overseeing the day-to-day operations of a specific geographical zone. Reporting to the Senior Park Operations Manager, this role focuses on ensuring operational excellence, guest satisfaction, and adherence to brand standards across all rides, commercial units, guest amenities, cleanliness and presentation within the assigned zone. The Zonal Operations Manager leads a dedicated, multiskilled team, driving collaboration, continuous improvement, and engaging employee experience. - Key point of contact and escalation for the geographical zone they are responsible for, ensuring the zone is outstanding in terms of cleanliness, ride...
Employment Type
Full-Time
Location UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
Job Title: Senior Commercial ManagerLocation: Chessington, Surrey  Roles & Responsibilities: The Senior Commercial Manager will oversee all aspects of secondary revenue generation. Working closely with the regional Commercial Excellence team you will deliver commercial strategies that drive secondary-spend commercial revenues. This role will manage the Commercial Specialists and Commercial Sales Managers, ensuring effective implementation of revenue initiatives in addition to world-class standards of retail operation on the Resort. Collaborating with the Planning and Business Support Director, the Senior Commercial Manager will optimize revenue opportunities from products...
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
Job Locations UK-Staffordshire-Stoke-on-Trent
Bring unforgettable experiences to life and shape the commercial future of the UK’s biggest theme park resort. Alton Towers Resort is seeking an exceptional commercial leader to join our senior team as Head of Commercial. This is a high-impact role at the heart of the Resort’s strategy, responsible for driving commercial performance, elevating guest experience, and shaping the next chapter of growth for one of Merlin...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
  People Business Partner Location: Thorpe Park, Staines Road, Chertsey, KT16 8PN Hours: 37.5 hours per week
Employment Type
Full-Time
Location UK-Berkshire-Windsor
Job Locations UK-Berkshire-Windsor
        People Business Partner Location: LEGOLAND® Windsor...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  We are seeking an experienced and proactive Project Manager to lead the end-to-end delivery of assigned projects, ensuring they are completed on time, within budget, and to Merlin’s high standards of quality and safety. You will plan, coordinate, and execute all project activities while maintaining strong communication with internal teams and external partners. Working closely with the Senior Project Manager and Project Director, you will ensure every project aligns with...
Employment Type
Full-Time
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
Job Scope - You will be part of the Global Record to Report team responsible for the timely & accurate processing of the financial control, accounting and reporting activities in accordance with company policy, performance and quality standards. - Works across all departments and key stakeholders to support the financial reporting process. - You will drive best practice, process efficiencies and standardisation through continuous improvement using Visual Management methodology and tools. Job Purpose - Build and maintain strong relationships with key business stakeholders internally and externally. - Maintain all financial controls and systems within your role recommending potential...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
Job Title: Commercial Sales Manager - Maternity Cover Job Type: Fixed-term Contract Location: Chertsey, Surrey    Role Summary: The Commercial Sales Manager plays a crucial role in delivering exceptional guest experiences by coordinating and managing corporate events and exclusive VIP resort packages. This role works closely with Marketing, Contact Centre, Resort Operations and Planning, requiring high standards of communication and organization to deliver standard and bespoke VIP and corporate experiences. The Commercial Sales Manager is also responsible for executing proactive sales outreach to enhance brand visibility and revenue growth, reporting directly to the Senior...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
Senior Analyst and Concept Developer Location: London Hours: Full Time - Monday:Friday
Employment Type
Full-Time
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
Step into a role where your expertise makes a real impact, the role is responsible for ensuring the timely and accurate completion of key financial tasks in line with established accounting policies and standards.   A strong emphasis is placed on embedding robust financial controls across all activities to maintain data integrity and compliance.   The position requires building and sustaining effective working relationships with Finance Hub (FHub) and business partners, becoming a reliable point of contact known for consistent delivery and measurable support.   A continuous improvement...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
Zonal Lead - Zone 1   Location: Thorpe Park, Staines Road, Chertsey, Surrey, KT16 8PN Hours: Full time, 35 hours per week   The Zonal Lead is a critical role within the Zone at Thorpe Park, responsible for overseeing the day-to-day operations of a specific geographical zone. Reporting to the Zonal Operations Manager, this role focuses on ensuring operational excellence, guest satisfaction, and adherence to brand standards across all rides, commercial units, accommodation, guest amenities, cleanliness and presentation within the assigned zone. The Zonal Lead supports and delivers a dedicated, multiskilled team, driving...
Employment Type
Full-Time
Location UK-Greater London-London
Job Locations UK-Greater London-London
  Applications close: Monday 10th November 09:00   An exciting opportunity has arisen to join us as an ERP Data Migration Lead, where you’ll play a key role in our global transformation journey. This pivotal...
Employment Type
Full-Time
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
Role: Accountant – Global Record to Report Job Type: Fulltime, Permanent Work Setup: Hybrid – 3 days in office, 2 days WFH   Role Summary: The role is responsible for ensuring the timely and accurate completion of key financial tasks in line with established accounting policies and standards. A strong emphasis is placed on embedding robust financial controls across all activities to maintain data integrity and compliance. The position requires building and sustaining effective working relationships with Finance Hub (FHub) and business partners, becoming a reliable point of contact known for consistent delivery and measurable support. A continuous improvement mindset is...
Employment Type
Full-Time
Location UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
  As a Hotel Front Office Team Leader, your primary responsibility is to ensure the smooth operation of the front office team by leading by example and inspiring professionalism, integrity, and a strong work ethic among team members.   You will oversee daily front office operations, including check-in/check-out procedures, room assignments, and guest inquiries, to ensure efficient service delivery.   Additionally, you will serve as the primary point of contact for guest feedback and complaints, taking ownership of resolution to ensure guest satisfaction. Collaborating closely with other hotel departments, you will coordinate guest services and address any cross-functional challenges or issues, ensuring a seamless and exceptional guest...
Employment Type
Guaranteed Hours (MGH)
Location UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
Role:ERP Change and Training Manager     Location:Basingstoke Hub office, with hybrid working (3 days in office). The role will include occasional travel to Germany   Would you like the opportunity to lead the people aspects of implementing core finance system, NetSuite?   Were currently recruiting for an ERP Change and Training Manager that will play a key role in developing and executing change management strategies, assessing the impact on our team members, and preparing them for the transition.   You will ensure that our team members are equipped with the necessary skills and confidence to use the new system effectively.   This role...
Employment Type
Full-Time
Location UK-Surrey-Chessington
Job Locations UK-Surrey-Chessington
Location: Leatherhead Road, Chessington, Surrey, KT9 2NE   Our Engineers sit within our Technical Services Department, which encompasses a dynamic team of disciplines from Facilities to Creative, responsible for all elements of maintenance across the resort. All our team are enthusiastic and motivated to deliver the best possible experience for our guests, making Chessington the UK resort that every child dreams of visiting!   Our Engineering Team are responsible for maintaining the 32 rides and...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
Technology Operations Senior Technician Location: THORPE PARK Resort, KT16 8PN Hours: 40 hours per week Mon - Sun  Contract: Permanent - Salaried Applications Close: 12th December    The Technology Operations Technician is responsible for providing first-class technology service delivery, ensuring operational continuity and resolving technical issues across their assigned area. Reporting to the Technology Operations Manager, the Technician acts as the first point of contact for technical support, manages service requests, and contributes to the successful implementation of IT projects. This role...
Employment Type
Full-Time
Location UK-Surrey-Chertsey
Job Locations UK-Surrey-Chertsey
​​Controls Engineer  Location: THORPE PARK Resort, KT16 8PN Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts.  Closed Season (Nov-Mar) Monday-Friday Salary: Starting salary £51,597   Reporting into our Head of Automation and Controls, you will keep our Rides...
Employment Type
Full-Time