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Location: Thorpe Park - Merlin Technical Hub
Hours: Full Time. Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18 and over.
In this customer service job role, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls aligned with our brand tone. Working towards key performance...
Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests?...
At Merlin, we bring joy, create connections and make memories for millions of guests every year across our world-famous attractions. Behind the scenes, we are constantly evolving how those experiences come to life, including how guests eat, drink and connect with our brands.
Digital Performance Manager
Location: Any UK based site/attraction
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are seeking a Digital Performance Manager to deliver improvements in conversion, revenue, SEO performance, and overall guest experience across Merlin’s digital platforms. As a super-user of eCommerce platforms, you will use...
Permanent Housekeeping Front Line Lead
Principal Experience Designer
Location: London/Hybrid
Hours: 37.5 hours per week
Contract: Permanent - Salaried
Merlin is embarking on an exciting business transformation focused on sustainable growth, underpinned by technological leaps in capability. The key responsibilities of this role are to lead the entire design process of the customer identity and account experience. This foundational ecosystem connects millions of guests to our attractions, brands, and digital products. You will define the long-term vision for how guests create accounts,...
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Here at Chessington World of Adventures we are recruiting for a Head of Engineering to join our Technical Services team!
In this key leadership role, you will be responsible for the safe, reliable, and compliant performance of our ride assets and associated vehicles. You will oversee day-to-day engineering operations, drive continuous...
Trade Sales Enablement Administrator
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Salaried, Fixed term contract until June 2027
We are looking for a highly organised and detail-oriented Trade Sales Enablement Administrator to support our UK Sales teams. In this role, you will play a key part in ensuring the smooth and efficient operation of sales...
Partnerships Account Executive UK
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
We are seeking a proactive and highly organised Partnerships Account Executive to support the management and delivery of our commercial partnerships. This role plays a key part in coordinating partnership campaigns, supporting activations, and ensuring smooth...
We’re looking for a Global Marketing Executive to join...
Senior Project Manager – London Cluster Attractions
📍 London (hybrid 3 days in London) | 🗓️ Permanent | 💼 Merlin Magic Making (MMM)
A job at Merlin isn’t like a job anywhere else. We don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In memories. In magic.
Behind that magic is Merlin Magic Making (MMM)— our world-class creative and delivery team responsible for designing and building the next generation of immersive guest experiences across the globe.
Now, we’re looking for a Senior Project Manager to help bring that magic to life...
Fancy working in our aquarium on the Jurassic Coast in Dorset? If you have experience as an Aquarist, then apply for this Senior Aquarist role at SEA LIFE Weymouth and start...
SEA LIFE Trust is an Merlin Entertainments charity partner. Merlin Entertainments provides HR services for the SEA LIFE Trust. Please be aware correspondence will come from Merlin Entertainments regarding SEA LIFE Trust vacancies.
Role Overview
Senior Group Treasury Manager
Division: Corporate
Contract: 6 months FTC
Career Level: B2
Location: Arbor London HQ or Basingstoke
Animatronics Technician...
Lead Mammal and Bird Keeper
Location: Sea Life Birmingham
Hours: 40 hours per week Mon - Sun
Contract: Permanent
Fancy working in our aquarium working alongside majestic sharks, playful penguins or cheeky otters? If you have experience as an mammal and bird keeper, then apply for this position at SEA LIFE Birmingham and start your greatest adventure!
You’ll play a vital part in caring for our animals, ensuring...
Role: Reporting Transformation Lead
Function: Finance
Location: UK attraction site with the requirement to be in London (Arbor) 1 day per week
FTC: 6 months
ROLE Summary
Ready for your next step? We're on the hunt for a Reporting Transformation Lead. In this 6 month FTC you will be be accountable for defining and delivering the enterprise-wide reporting transformation strategy, ensuring the organisation’s reporting landscape enables clear, insightful, and commercially focused decision-making. Operating across a multinational, multi-currency environment, this role will lead the redesign and overhaul...
Health and Safety Advisor
Are you a finance leader who thrives on partnering with the business to drive strategic value? We’re excited to offer an opportunity to join Merlin in the Gateway Birmingham and Rest of UK division as a Senior Finance Business Partner - a critical leadership role supporting some of Merlin’s most iconic attractions.
You’ll work at the...
Health and Safety Manager
Location: Chessington...
Location: Thorpe Park - Merlin Technical Hub
Hours: Full timeGuaranteed hours between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18 and over
This is a customer service job.
As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls aligned with our...
Information Security Engineer
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Entertainments, our purpose is simple but powerful: to bring joy, create connections and make memories. Merlin is embarking on an exciting Digital and Data Transformation focused on enhancing the end-to-end guest journey in our attractions. As we continue our ambitious global transformation journey, technology plays a critical role in enabling sustainable growth and unforgettable...
Commercial Host
Location: SEA LIFE Scarborough, YO12...
Digital Engineering Director
Merlin Technology | London / Hybrid | B1
Bring Joy. Create Connections. Make Memories.
At Merlin Entertainments, we create world-class experiences that bring people together – from LEGOLAND® and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we’re looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world.
This is a senior, high-impact leadership role at...
Lead Aquarist
Location: Sea Life Birmingham
Hours: 40 hours per week Mon - Sun
Contract: 12-month Fixed Term Contract
Fancy working in our aquarium working alongside majestic sharks, playful penguins or cheeky otters? If you have experience as an Aquarist, then apply for this Senior Aquarist role at SEA LIFE Birmingham and start your greatest adventure!
You’ll play a vital part in caring for our animals, ensuring...
About Us:
Alton Towers Resort is the UK’s most thrilling destination, home to iconic rides and attractions enjoyed by millions of guests every year. We’re seeking an experienced Electrical Maintenance Engineer to join our team, playing a crucial role in ensuring the safety, reliability, and...
UK Short Breaks Call Centre Advisor
Senior Data Engineer
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
The Senior Data Engineer will sit at the core of this journey, acting as the driving force behind the data function. This is a hands-on role focused on modernising and reshaping our existing estate.
One day you may be working through legacy code, the next developing contemporary Python/Spark solutions. A collaborative mindset is essential, as you’ll partner closely not only with data...
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Hours: Shifts cover hours between 7am – 9pm across a 7 day rota
Cloud & Server Engineer
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
The Cloud & Server Platform Engineer oversees the operation, optimisation, and governance of the organisation’s cloud, hybrid, and on-prem environments. Working closely with the Solution Architecture team and other technology functions, they design and deliver infrastructure solutions that meet both business and technical requirements.
This role is accountable for ensuring the performance, security, and scalability of core platform services that...
Senior Learning & Development Manager - Super Charging Performance
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Permanent, salaried
Merlin’s Supercharging Performance Academy is at the heart of strengthening performance across our global organisation. We are looking for a Senior Learning & Development Manager to own and deliver priority projects within our...
Vendor Master Data Analyst
Location: Basingstoke
Hours: 37.5 hours a week
Contract: Permanent - Salaried
The Vendor Master Data Analyst plays a critical role in maintaining the integrity, accuracy, and compliance of supplier data within the Purchase-to-Pay (P2P) function. This role is responsible for creating, updating, and governing vendor records in accordance with company policies and regulatory requirements. The Analyst ensures that supplier information is accurate, consistent, and supports efficient invoice processing, payment execution, and overall P2P...
Global Network Manager
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
Merlin is undertaking an exciting global transformation focused on sustainable growth and technology-led innovation. We are seeking a strategic and commercially driven Global Head of Network Operations to lead our worldwide network function. This is a critical leadership role responsible for delivering secure, scalable, and high-performing network infrastructure while driving operational excellence, innovation, cost efficiency, and team...
Senior Accountant R2R
Location: Basingstoke/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
We are looking for a Senior Accountant to join our Finance Hub (FHub) team in Basingstoke. This role is a key collaboration point between Regional Finance, Site Finance, and the R2R Accounting Domain teams. You will be responsible for the timely and accurate analysis of financials, resolving accounting and reporting queries, and ensuring all activities are delivered in line with company policy, performance standards, and quality requirements.
ITSM Platform Lead
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Entertainments, our purpose is simple but powerful: to bring joy, create connections and make memories. Merlin is embarking on an exciting Digital and Data Transformation focused on enhancing the end-to-end guest journey in our attractions. As we continue our ambitious global transformation journey, technology plays a critical role in enabling sustainable growth and unforgettable guest...
Monitoring Manager
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Entertainments, our purpose is simple but powerful: to bring joy, create connections and make memories. Merlin is embarking on an exciting Digital and Data Transformation focused on enhancing the end-to-end guest journey in our attractions. As we continue our ambitious global transformation journey, technology plays a critical role in enabling sustainable growth and unforgettable guest...
Service Delivery Technician
Location:
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Entertainments, our purpose is simple but powerful: to bring joy, create connections and make memories. Merlin is embarking on an exciting Digital and Data Transformation focused on enhancing the end-to-end guest journey in our attractions. As we continue our ambitious global transformation journey, technology plays a critical role in enabling sustainable growth and unforgettable guest...
Configuration Manager (CMDB)
Location:
Hours: 40 hours per week
Contract: Permanent - Salaried
The CMDB Manager is responsible for ensuring the governance, accuracy, and integrity of the Configuration Management Database (CMDB). This role underpins operational excellence by maintaining reliable configuration data that supports IT Service Management processes such as Incident, Problem, Change, and Asset Management. The CMDB Manager drives efficiency, consistency, and quality across all configuration-related activities.
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can...
Creative Lead – Events and Branded Experiences
Location: London / Hybrid (2-3...
Global Head of Photo and Games Partnership
Location: Ideally, the location would be London but open to applicants across the UK, near Merlin sites.
Contract: Permanent - Salaried
The Global head of Photos and Games partnership will play a pivotal role in driving the overall commercial partnership strategy with multiple partners across on-site photo and games experiences. The successful candidate will manage key vendor relationships, ensure contractual compliance, monitor performance and uptime, and support the rollout of new installations and technologies across Merlin estates.
Responsibilities:
- Oversee all contractual relationships...
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Here at Chessington World of Adventures we are recruiting for an Reliability and Improvements Manager to join our Technical Services team!
We’re looking for someone to lead the development and delivery of effective maintenance strategies across our resort. You'll be responsible for managing and evolving our Computerised...
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Here at Chessington World of Adventures we are recruiting for a Team Leader to join our First Aid team!
In this role you will oversee the daily operations of the First Aid department, ensuring excellent care for guests and staff across the resort. You’ll lead, develop, and support the First Aid team, managing rotas, training, and performance to maintain high standards of service and safety.